About this role:

Wells Fargo is seeking an Operations Manager responsible for activities that support the operational infrastructure, performance, and efficiency.

In this role, you will:

• Manage and develop one or more specialized customer service and operations functional teams within Operations area with complex and risk in functional area
• Develop strategies to improve staffing processes, ensure specialized functions meet regulatory guidelines in support of risk management and compliance
• Engage stakeholders and internal partners associated within the Operations area
• Work independently on moderately complex issues and projects
• Identify opportunities for process improvement and risk control development and escalates issues to more experienced management
• Provide training, performance, evaluation and coaching of less experienced team
• Make decisions and resolve issues regarding resources, objectives and operations of functional area and team to meet business objectives
• Interpret and develop policies and procedures for operation functions with low to moderate complexity within scope of responsibility
• Provide responsibility for budget and financial performance
• Collaborate and influence all levels of professionals including more experienced managers
• Lead team to achieve objectives
• Manage allocation of people and financial resources for Operations
• Mentor and guide talent development of direct reports and assist in hiring talent

• 4+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 2+ years of leadership experience

• 4 years experience in Operations, or equivalent demonstrated through one or a combination of the following: work experience, training, education
• 2 years Leadership experience
• Directly manage /supervise team members
• Resource should possess Commercial covenant calculation knowledge or covenant calculation knowledge of Wholesale Loan Services
• Drive and motivate team members to achieve / exceed the set productivity targets.
• Support in process expansion, staffing and new hire training
• Increase effectiveness of staff and tools by recognizing opportunities for development and proactively creating new systems and structures
• Interface and effectively communicate with India and stateside managers on production, quality and security guidelines
• Conduct business/ performance reviews
• Assistance on any transitions
• To analyze and interpret complex data and create Business MIS
• Flexibility to work in shifts, business travel (if required) & Open for lateral opportunities as per the business requirements
• Delegate tasks, continuously learn from the environment and support peers/TMs
• Strong Accounting concepts (General Accounting, FR, Audit, PnL)
• Ability to read and understand loan agreement documents
• Experience of more than 8-10 years in MNCs, offshore Units, (Banking sector preferred).
• Knowledge in Banking, handling Loan agreements of business clients
• Must be amenable to work on US shift (night shift), Monday - Friday.

• Good knowledge of accounting and corporate financial accounting system.
• Good understanding of financial ratios and knowledge on Moody's Risk Analytics would be an added advantage.
• Good knowledge on GAAP Accounting / International Financial Reporting Standards.
• Ability to read & interpret financial statements.