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Lead Digital Product Manager - Product Owner

AT Wells Fargo
Wells Fargo

Lead Digital Product Manager - Product Owner

Charlotte, NC

About this role:

Wells Fargo is seeking a Product Owner (Lead Digital Product Manager) in Consumer & Small Business Banking Technology, providing coverage for Small & Business Banking. Learn more about the career areas and lines of business at www.wellsfargo.com .

This Product Owner (Lead Digital Product Manager) is responsible for the product management of and customer alignment with the data product primarily aligned to a streamlined platform called nCino. nCino, a SalesForce platform, integrates multiple, current systems used by Wells Fargo for business lending needs. This role will define processes and roadmaps from beginning to end that impact the customer experience. This job will help define the product outcomes and strategy and drive towards the end-state vision, lead scrum teams to create exceptional omni-channel experiences and products with measurable business outcomes and customer benefits, and is responsible for key business and customer metrics, as well as the related processes and policies, including risk and controls

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In this role, you will:
  • Serve as Product Owner for the Business Direct Data Mart (BDDM) scrum team, stablishing Minimum Viable Product (MVP) and subsequent Minimum Releasable Product (MRP) releases.
  • Review and analyze business needs and lead story refinement and prioritization to deliver solutions for business process work of moderate to high complexity.
  • Make decisions in complex and multi-faceted situations of market dynamics, trends, and regulatory impact.
  • Oversee risk management to meet deliverables and drive results in compliance with requirements.
  • Collaborate and consult with managers, stakeholders, scrum masters, project managers, and delivery team to resolve issues and achieve project goals.
Required Qualifications, US:
  • 5+ years of Product Management or Product Owner experience, product development, strategic planning, process management, change delivery experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • Experience with complex data platforms.
  • Experience with data, data systems, data product ownership.
  • Experience with Agile practices and frameworks to include Scrum, Kanban, LeSS, etc. and collaboration tools, such as Jira, Confluence and SharePoint.
  • Experience leading a scrum team with accountability for backlog development, refinement and prioritization.
Desired Qualifications:
  • Strong communication skills and ability to articulate complex material to a diverse audience.
  • Ability to synthesize and distill complex problems.
  • Process engineering experience.
  • Financial services experience specifically with Small Business Lending.
  • Change management experience.
  • Knowledge and understanding of technology project management: cross platform projects.
  • Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members.
  • Ability to facilitate and lead meetings to reach conclusions, identify tasks, record actions, and achieve results.
Job Expectations:
  • Position requires onsite presence at one of the locations: Charlotte, North Carolina, Phoenix, Arizona or Chandler, Arizona
  • In-office reporting (office 3x weekly), per WF Technology guidelines
  • This position is not eligible for Visa sponsorship
Posting End Date:
28 Nov 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Client-provided location(s): Charlotte, NC, USA
Job ID: WellsFargo-R-414046-1
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA
    • HSA
    • Mental Health Benefits
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Return-to-Work Program
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Stock Purchase Program
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program
    • Unconscious Bias Training

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