About this role:
Wells Fargo is seeking a Lead Digital Product Manager. The Digital for Commercial and Corporate & Investment Banking group manages customer-facing digital channels, experiences, and capabilities serving Commercial, Corporate & Investment Banking customers. The Lead Digital Product Manager will serve as a product owner and subject-matter expert responsible for managing the digital capabilities entitlement strategy and roadmap development of a new target state entitlement model for supporting our Commercial and Corporate & Investment Banking Digital customers. The role will collaborate closely with designers, developers, and other stakeholders to make ideas a reality and bring life to a product by implementing the vision and direction set forth in the product roadmap. As a seasoned product manager, you will help establish clear business outcomes that support our target state administration and entitlement journeys.
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In this role, you will:
- Lead the development and execution of complex digital business plans, programs and initiatives which have impact across the enterprise with broad impact
- Act as key participant in large-scale planning
- Review and analyze complex digital strategy for product/functionality/experience area
- Influence digital strategy for the business line requiring in-depth evaluation of multiple factors including intangibles or unprecedented factors
- Make decisions in digital strategy for product/functionality/experience area requiring strong understanding of the business, policies, procedures and/or compliance requirements
- Lead a broad team of digital professionals to meet deliverables and drive new initiatives
- Strategically collaborate and consult with peers, colleagues and mid-level to senior managers to resolve issues and achieve goals
- Potentially lead projects, teams or serve as a peer mentor
- 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Proven knowledge of Customer Identity and Access Management (CIAM) processes, framework, policies and systems.
- Strong leadership skills with experience leading efforts that require integration of multiple technology systems, operations, or customer service processes
- Strong knowledge of CIAM principles, methodology, and technologies such as SSO, SAML, OAuth, SCIM, JWT, OIDC, MFA
- Previous experience and knowledge with related 3rd party CIAM solutions and platform.
- Excellent communication & presentation skills
- Previous product management experience in the following areas:
-Portal administration and entitlement capabilities, such as customer identity access management
-Customer enrollment systems
-Product management experience with web UI frameworks and design systems, web application development and SaaS web platforms
-Launching and scaling new products or product enhancements within an Agile framework
•Previous experience launching and scaling new products or product enhancements within an Agile framework
• Previous experience with related vendor solutions such as Ping Identity a plus
- Act as an advisor to senior leadership to develop or influence digital products, initiatives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across a functional area within the Digital environment
- Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise.
- Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking.
- Coordinate highly complex activities and guidance to others.
- Provide vision, direction, and expertise to senior leadership on implementing innovative and significant digital business plans, programs and initiatives which have significant impact.
- Strategically engage with all levels of professionals and managers across the enterprise Serve as an expert advisor to leadership in any of the following areas: access and authorization, collaboration and communication, and front-end enablers.
- Define features and requirements as part of the overall Digital Capabilities roadmap in an Agile framework
29 Nov 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.