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About this role:
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Wells Fargo is seeking a Lead Analytics Consultant in the Customer Remediation Center of Excellence supporting the Remediation Analytics Team.
Primary responsibilities for this role include utilizing database knowledge and business process to perform advanced data analysis to accurately identify populations of customers that require remediation and also to calculate the refund, account adjustment or other resolution. This role will support Home Lending.
In this role, you will:
- Utilize database knowledge and business process to perform advanced data analysis to accurately identify populations of customers that require remediation and also to calculate the refund, account adjustment or other resolution. These roles will support Home Lending.
- Advise line of business and companywide functions on business strategies based on research of performance metrics, trends in population distributions, and other complex data analysis to maximize profits and asset growth and minimize operating losses within risk and other operating standards.
- Provide influence and leadership in the identification of new tools and methods to analyze data.
- Ensure adherence to compliance and legal regulations and policies on all projects managed.
- Provide updates on project logs, monthly budget forecasts, monthly newsletters, and operations reviews.
- Assist managers in building quarterly and annual plans and forecast future market research needs for business partners supported.
- Strategically collaborate and consult with peers, colleagues, and mid-level to senior managers to resolve issues and achieve goals.
- Lead projects, teams, or serve as a peer mentor to staff, interns and external contractors.
- 5+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
- Experience in Financial Services working with line of business data with Consumer Non-Lending data experience.
- 5+ years of SQL and/or SAS experience.
- 3+ years of Teradata experience.
- Experience in gathering, analyzing, and interpreting large datasets - ability to tell the story with the data.
- Expert level analytical skills with high attention to detail and accuracy.
- Excellent time management skills.
- Outstanding communication skills and ability to articulate complex material to a diverse audience.
- Expert level problem solving and technical troubleshooting capabilities.
- Ability to work on site per Wells Fargo's standard operating model in one of the listed locations.
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$96,600.00 - $171,800.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
3 Oct 2024
* Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.