About this role:
Wells Fargo Auto is seeking a Business Execution Consultant to join the Operations Support Team which includes functions such as repossession, reinstatement & redemption, impounds, re-marketing, after-market servicing, titles, collections, payment support, bankruptcy, disaster, insurance support, and customer service. Learn more about the career areas and lines of business at wellsfargojobs.com .
The successful candidate for this role will demonstrate the ability to partner broadly with the line of business to achieve success. This role requires a team member with strong relationship management, influencing, analytical, product management, and delivery skills. The role requires a sense of urgency, passion for results, and personal accountability for achievement, while making decisions based on a mixture of analysis, experience, and judgment.
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In this role, you will:
- Consult and provide guidance on the development, implementation, and monitoring of significant matters regarding strategic approaches, effectiveness of support function, business performance improvement opportunities, and helping to manage the risks for the applicable business functions
- Utilize thorough knowledge of the business unit's functional area or products to support strategic initiatives for the business
- Responsible for support functions and/or operations/production oversight, usually for multiple business groups within a Line of Business
- Functions supported may include policy/procedure administration and adherence, systems/change initiatives, information security, business continuity planning, capacity planning, legal and regulatory adherence, SLA negotiation/development, reporting and analysis, process improvement, quality management, and communications
- May present to executive management on business performance and recommends strategies to implement changes and improvements
- May consult on process execution matters for risk policies/ programs, business process risk/ control assessment at process level
- May conduct, execute, or manage risk assessments, ad hoc reviews, quality activities, issue intake process, remediation process, and exam management
- Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives
- May provide work direction to lower-level staff
- Determine areas of strength or Business Execution opportunity within defined scope of work
- Utilize independent judgment to guide moderate risk deliverables
- Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations
- Drive decision making and problem solving based on analytics. Leverage conceptual thinking skills and influence business leaders based on rigorous analytics & credit risk management
- Collaborate and consult with members of the Auto Operations Strategy team and Operations team leaders to drive strategic initiatives
- 2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Experience in strategy and analytics
- Experience providing consultation around strategy and participating in projects and initiatives
- Ability to assess issues, make quick decisions, implement solutions, and influence change
- Ability to develop partnerships and collaborate with other business and functional areas
- Ability to provide leadership by coaching, training, and mentoring
- Knowledge and understanding of audit, regulatory compliance, or risk management
- Ability to identify risks and propose mitigation plans
- Strong time management skills and ability to meet deadlines
- Excellent verbal, written, and interpersonal communication skills
- Knowledge and understanding of auto lending practices, policies, and procedures
- Job Expectations:
- Willingness to work on-site at stated location on the job opening
- Ability to travel up to 10% of the time
2501 S Price Road, Chandler, AZ
6051/ 6061 N State Hwy 161, Irving, TX
Posting End Date:
16 Nov 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.