About this role:
Wells Fargo is seeking a Business Execution Associate as part of the Service of Process Team, of the Legal Business Solutions Section, of the Legal Strategy, Innovation & Administration Division Team. This individual will review a population of service of process routing to ensure if it was routed to the correct team timely and accurately. You will read and interpret the legal document, follow our workflow guide, review the rule(s) that was used, in order to confirm the WF relationship and that the SOP routing team routed the document to the correct team. In this role, you will: Provide support to a specialized area within the Legal Department using a high degree of analytical, communication and organizational skills.
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In this role, you will:
- Participate in planning and executing a variety of programs, services, and initiatives, and monitor key indicators to ensure effective performance and control management of assigned operations or business groups
- Review basic initiatives including policy or process changes, process improvements, technology enhancements, and conduct regular reviews to identify efficiencies and cost savings opportunities
- Receive direction from leaders and exercise independent judgement while developing an understanding of policies and procedures, best practices, and initiatives
- Collaborate and consult with mid-level managers or cross-functional business partners
- Provide work direction to less experienced Strategy and Execution staff
- 6+ months of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Strong attention to detail, including the ability to read and interpret legal documents, accuracy in locating the Wells Fargo relationship and ensuring the document was routed timely and accurately.
- Ability to follow workflow guides, processes and maneuver through 1,100+ ever-changing routing rules
- Ability to review the classification and ensure the document is classified correctly
- Reach out to SOP routing team member(s) with errors/provide the correct routing/process/training
- Provide backup monthly metrics of service/errors/for SOP team to the manager
- Provide backup to execute our daily and weekly controls and provide supporting documentation as needed
- Provide backup drafting/revising routing rules and process
- Identify gaps and suggest solutions
- Identify and escalate risk
- Monitors for trends
- Good PC skills with the aptitude to learn new systems quickly. We use 30 systems/tools/resources.
- Working knowledge of the following systems/tools/resources: Hogan, eCaR, Passport, eDocs, CSC Navigator, Fidelity/LPS/MSP, Arrow, Store Vision Platform (SVP), WCIS, West Law, Pacer, County Recorder Websites, National Information Center (NIC), and NETROnline, Onit and NetDocs.
- Ability to execute in a fast paced, high demand, deadline driven environment while balancing multiple emails/documents.
- Ability to handle confidential material in a professional manner
- Ability to work effectively, as well as independently, in a team environment
- Customer service focus with the ability to respond to email requests in a timely and legally appropriate manner
- Demonstrated ability to identify and escalate potential risk
- Excellent verbal, written and interpersonal communications skills
- Proficient in drafting and proof-reading emails utilizing proper grammar, punctuation, and spelling
- Effective in building partnerships and working for the success of the team
- Curiosity, enthusiasm, and willingness to learn
- Position will require onsite presence from any of the required locations listed below with a hybrid working schedule
- This position is not eligible for VISA Sponsorship
- Relocation assistance is not available for this position
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$63,600.00 - $135,700.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
24 Nov 2024
* Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.