Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Analytics Senior Manager

AT Wells Fargo
Wells Fargo

Analytics Senior Manager

Charlotte, NC

Why Wells Fargo:

This is where your true career begins. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to grow your career" in the U.S. At Wells Fargo, we support employees' career aspirations and growth. We're proud of our employee-welfare-centered business approach and our commitment to diversity, equity, and inclusion in the workplace.

We offer competitive salaries and one of the richest benefits packages in the industry. Our Total Rewards program focuses on wellness, work-life balance and the financial health of our employees. Our customers invest with us, we invest in you. Apply today.

About this role:

Want more jobs like this?

Get jobs in Charlotte, NC delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.

Wells Fargo is seeking an Analytics Senior Manager in SPCM within the Conduct Reporting team of Conduct Analytics and Reporting. SPCM manages allegations of misconduct effectively when they arise, we reduce employee misconduct by sharing allegation insights with our business partners, and we demonstrate understanding and empathy for the employees that we serve. This person will be responsible for leading a team that provides operational business intelligence solutions and reporting support to SPCM Allegations and Operations Management teams and leaders.

In this role, you will:
  • Manage the design, development, implementation and management of business intelligence and reporting solutions
  • Build and manage relationships with SPCM Allegations and Operations Management teams and program leaders
  • Ensure the completion of risk-mitigating activities including code testing, peer review, consolidation of similar recurring processes and reports, and best-in-class documentation (i.e. BRDs, FSDs) that is structured for consistency and is easy to understand by multiple levels of reviewers, partners, and regulatory agents
  • Work in partnership with other leader in the CAR organization to drive change and mentor/develop team members that have diverse skillsets and backgrounds. Be proficient in engaging technical and non-technical stakeholders
  • Participate in Audit engagements, as needed, by providing detailed responses, overview discussions and walkthroughs
  • Manage and develop teams of individual contributors and/or managers to enhance business management and execute on key initiatives and processes
  • Determine appropriate strategy to plan, coordinate, and execute data research projects or results oriented intelligence that support the business
  • Collaborate and influence all levels of professionals including senior managers to provide strategic consultation
  • Ensure adherence to data management and data governance regulations, and policies and compliance requirements
  • Develop and guide a culture of talent development to meet business objectives and strategy
Required Qualifications:
  • 6+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 3+ years of management experience
Desired Qualifications:
  • 3+ years of direct BI (Tableau and/or Power BI) development experience
  • 3+ years of Teradata experience
  • Experience managing virtually, including leading on and offshore employees
  • Experience successfully developing actionable data analytics and data strategies to inform, influence, and drive business outcomes
  • Demonstrated ability to build and maintain strong credible relationships with key stakeholder groups including executive management, regulatory examiners, and internal auditors.
  • Ability to motivate staff to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
  • Strong analytical skills with high attention to detail and accuracy
  • Direct experience managing team of data consultant/analysts that produce high quality, and compliant results
  • Experience attracting, retaining, developing, and motivating high performing teams that work well under pressure.
  • Experience leading in a fast paced, demanding, and deadline driven environment
  • Articulate and possess strong data analytic experience and have strong interpersonal effectiveness with the ability to translate complex analytics in to easily understood insights and summarizing or presenting to various levels of management.
  • Experience providing "credible challenge" to business partners, when necessary, with the ability to lead through influence in a matrix environment
  • Ability to influence without direct authority, create and manage (while achieving results) large-scale change and influence people at all levels of the organization.
  • Excellent verbal, written, and interpersonal communication skills
Posting End Date:
24 Nov 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Client-provided location(s): Charlotte, NC, USA
Job ID: WellsFargo-R-417297
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA
    • HSA
    • Mental Health Benefits
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Return-to-Work Program
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Stock Purchase Program
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program
    • Unconscious Bias Training

Company Videos

Hear directly from employees about what it is like to work at Wells Fargo.