Overview
Waters Service is #1 in customer satisfaction in our industry. To continue to be the market leader, we must adapt to our customers' changing business environment. This means evolving our business model by developing more sophisticated ways to partner with customers. We're seeking an experienced Business Development Director to drive growth through customized enterprise solutions for our most valuable accounts. This is a strategic role created in response to market demand and early success with tailored service approaches.
You'll lead the development of customized enterprise solutions that aggregate spend across clients' entire install base, delivering greater value while strengthening our competitive position.
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Responsibilities
- Analyze clients' complete install base, historical spend patterns, and engagement metrics to identify opportunities for enterprise-level solutions
- Develop tailored service plans that align with each key account's unique needs while maintaining profitability
- Collaborate with finance, regions, and service delivery teams to ensure proposed solutions are executable and profitable
- Monitor, develop and maintain analysis of competitive landscape and anticipate market responses to our evolving enterprise approach
- Build financial models that clearly demonstrate value to clients while protecting our margins
- Partner with account teams to present and implement customized solutions
- Establish metrics and tracking systems to measure the success of enterprise solutions
Qualifications
chelors in business administration, business or data analytics or finance. MBA preferred (or foreign degree equivalent or the relevant scientific business/commercial experience) with 8 - 10 years appropriate experience.
- Strong business acumen and strategic mindset
- Data analytics - PowerBI, Tableau
- Established experience in customer relationship management, business development
- Clear focus and understanding of business needs and challenges
- Demonstrated ability to collaborate, coordinate, align and motivate teams
- Strong influencing capabilities
Company Description
Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.
Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We're the problem solvers and innovators that aren't afraid to take risks to transform the world of human health and well-being. We're all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.
Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.
Key Words
Business Development Relationship management Financial modeling