Welcome to Warner Bros. Discovery... the stuff dreams are made of.
Who We Are...
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
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Your New Role:
The Sr. Director will lead the SAP technology team responsible for Order to Cash (OTC) inbound to SAP and the BRIM (Billing and Revenue Innovation Management) applications. Responsibilities focus on overseeing the strategic and operational aspects of IT services related to financial revenue transactions and customer billing. The Sr. Director will Develop and implement IT strategies that align with the company's business goals, in areas affecting revenue and billing, and lead innovation by staying updated with technological advancements to optimize business processes.
Your Role Accountabilities:
Operations/Project Management
- Oversee the SAP BRIM ecosystem, which includes components Convergent Mediation (CM), Convergent Invoicing (CI), and Contract Accounting and Revenue Management (FI-CA).
- Ensure that the SAP BRIM application effectively supports all processes related to billing, invoicing, and revenue management.
- Ensure seamless integration of the OTC processes with other systems and software used within the organization.
- Identify opportunities for process improvement and cost reduction, optimizing workflows for better efficiency.
- Monitor system performance to ensure that goals related to speed, efficiency, and reliability are met.
Solution Design and Implementation
- Collaborate with key stakeholders to understand team needs and dependencies to better align business processes
- Work closely with business stakeholders to understand requirements and design solutions in SAP BRIM and OTC that align with business objectives.
- Act as the primary point of contact for both internal and external stakeholders regarding SAP BRIM and OTC operations.
- Manage relationships with software vendors, service providers, and other external parties.
- Engage internal stakeholders (like finance, sales, and customer service departments) to ensure the IT solutions align with business needs and deliver value.
- Create comprehensive and meaningful strategy presentations for senior executives
- Develop comprehensive performance analysis of business processes and review ways of improvement
- Actively participate in stakeholder meetings with the goal of understanding all major projects and initiatives planned
Team Leadership and Development:
- Manage a team of IT professionals, including hiring, training, and mentoring staff to ensure they can meet their objectives.
- Promote a culture in accordance to WBD guiding principles, and of continuous improvement and professional development within the team.
- Develop and manage the IT budget related to OTC and the SAP BRIM applications, ensuring that expenditures deliver optimal ROI.
- Provide regular reports to executive management on the status, progress, and outcomes of IT initiatives related to OTC and SAP BRIM systems.
Compliance and Risk Management:
- Ensure compliance with all relevant laws, regulations, and standards that affect OTC processes and financial systems.
- Assess risks related to the IT systems handling OTC and implement risk mitigation strategies.
Strategy & Analytics
- Develop and execute a methodology to evaluate, prioritize and monitor the success of the business processes
- Accurately and clearly articulate strategic issues and provide relevant, logical options for solving them
- Ability to build a framework and drive development through dynamic business intelligence tools and dashboards for use in ongoing business planning and goal measurement through KPIs
Qualifications & Experiences:
- 2+ years of prior experience in a related field (media, entertainment, business development or streaming services industry experience a plus)
- 10-12+ years of hands-on implementation or operational experience with SAP Financial solutions
- 5-7+ years of transactional processing and operations assurance experience
- Undergraduate degree required in computer science, mathematics or business sciences
- Project management for SAP implementations or enhancements
- Superior analytical and problem-solving skills
- Leadership skills to manage teams and cross-functional stakeholders.
- Analytical mindset for performance optimization and process improvements
- Expert user of Microsoft Office (Excel, PowerPoint, Word) to prepare all documents, presentations, graphs, briefings, and worksheets
- A passion for accuracy and translating insights into a compelling narrative; able to maintain a balance between the details and the larger picture
- Excellent written and verbal communication
- Superb relationship building skills
- Work collaboratively w/small teams
- Ability to handle multiple assignments concurrently
Not Required but preferred experience:
- Graduate degree preferred not required in computer science, mathematics, or business sciences
- Post-graduate work experience in a related field (entertainment or entertainment)
- Knowledge of and passion for media, entertainment, and technology industries (including key players, growth trends and drivers, new media models, industry structure, etc.)
- Familiarity with streaming and similar products/services
- Experience working in a national or global company
- Some visualization tool knowledge would be helpful (i.e. Tableau, Power BI)
- Comfortable working in a highly iterative, multiple parallel initiatives and fast-paced environment
How We Get Things Done...
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.