Welcome to Warner Bros. Discovery... the stuff dreams are made of.
Who We Are...
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
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Your New Role:
The Senior Manager, Ancillary Content will oversee a large team managing Ancillary Content Services and Content Management workflows across multiple platforms, including Streaming, Linear, Social, Marketing, and Affiliate channels. This role ensures efficient content workflows, high-quality output, process optimisation, and strategic alignment across internal stakeholders. Additionally, the Senior Manager will serve as the primary Go-To resource on the ground in Hyderabad for identifying and troubleshooting content delivery issues, providing immediate resolution while developing long-term sustainable solutions.
Must work in alignment with EMEA time zone
The Daily - Major Activities
Leadership & Team Management
- Lead and support a large team working across Ancillary Content Services and Content Management.
- Assign work efficiently, balancing resource allocation and deadlines.
- Provide mentorship, training, and ensure smooth knowledge transfer.
- Maintain team coverage during workload peaks and time-off periods.
Workflow Oversight & Optimisation
- Oversee the end-to-end process of content tracking, delivery, and approvals across multiple platforms.
- Design and implement workflows to streamline efficiency and standardisation.
- Develop and maintain SOPs, SLAs, and workflow guidelines.
- Collaborate cross-functionally to identify and resolve workflow gaps.
Content Planning & Execution
- Manage content requests from internal stakeholders to ensure timely and accurate asset delivery.
- Track promotional assets from creation to deployment, ensuring compliance with content priorities.
- Use data-driven insights to forecast capacity needs and prevent workflow bottlenecks.
- Ensure strategic alignment between Ancillary Content Services and Ancillary Content Management.
Troubleshooting & Process Improvement
- Assess and resolve content delivery challenges while providing immediate solutions and long-term improvements.
- Work with tech teams to enhance tracking tools and content visibility across teams.
- Identify and implement strategic efficiencies for scalable operations.
Data & Reporting
- Develop and present reports/dashboards for stakeholders.
- Leverage data analytics to drive performance improvements and refine operational strategy.
- Maintain transparency in content pipelines, resource allocation, and performance tracking.
Content Delivery Improvement
- Provide input to development teams to create tools that facilitate promotional asset categorisation and visibility.
Workflow Optimization
- Gather insights from current content workflows to identify bottlenecks and areas for improvement.
Staying Across End-to-End Process
- Work with cross-functional teams to document and refine their content workflows, ensuring full process visibility.
THE ESSENTIALS - QUALIFICATIONS & SKILLS
- Bachelor's degree in Engineering, IT, Communications, Broadcasting, or a related field, or equivalent experience.
- 7 years of experience in the Media Supply Chain, with at least 3+ years in a management role.
- Strong leadership and project management skills, with experience managing large teams.
- Expertise in media workflows, promotional content, video encoding, metadata, subtitling, and dubbing.
- Experience working in fast-paced, deadline-driven environments, with a proactive approach to problem-solving.
- Excellent communication and stakeholder management skills.
- High attention to detail, data-driven mindset, and ability to implement process improvements.
- Organised self-starter with a strong attention to detail, accountable, a team player, and excellent written and verbal communication skills to interface with all levels within the organisation and operate successfully in a cross-cultural environment
- Technical knowledge of media workflows and media formats
- Knowledge of postproduction workflows
- Fluent English
The Nice to Haves
- Knowledge of user experience basic principles
- High analytical skills
- Familiarity with tracking tools such as Monday.com
How We Get Things Done...
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.