Job Description Summary
Come and join our powerful, unified force with the energy to change the world.
Our mission is BIG. Our TRANSFORMATION is key - bringing the right businesses together to LEAD the ENERGY
TRANSITION. Our TEAM is ready.
GE Vernova's (GEV) Electrification Software business is enabling the energy transition through a suite of software products and services to help customers electrify and decarbonize the energy ecosystem - from how power is created, to how it is orchestrated, to how it is consumed. Using data, we transform how our customers solve their toughest challenges. By improving the energy ecosystem to be more intelligent and efficient, we're helping create reliable, affordable, and sustainable energy for all.
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Job Description
What impact you'll make:
The Senior Manager - Market Systems Software (MMS) Technical Manager is the critical link between technical execution and customer satisfaction, ensuring that the deployment of GEV's MMS software aligns with GEV's contractual commitments to its customers. This role ensures efficient execution and supports timely value delivery across major customer implementations and life cycles.
Leveraging your deep technical expertise and product knowledge, you will play a key role in estimating and leading the implementation of GEV's MMS software, ensuring that customer needs are met with precision accuracy and reliability.
In this capacity, you will work closely with the Project Manager (PM) and engage in a high degree of customer interaction and consultancy with product and project teams across Asia and globally.
This position is primarily customer-focused and requires a combination of interpersonal, technical, and product skills. Candidates must be agile and capable of handling a wide range of responsibilities, adapting to diverse challenges as they arise.
What you'll do
This role is a combination of leadership, technical expertise, and collaborative skills to drive successful implementation to foster positive customer relationships. The key responsibilities for this position are (but not limited to):
- Technical Implementation Leadership: The role involves leading the development and execution of technical plans to achieve customer outcomes, specifically for named accounts. This requires a strategic approach to implementation activities, leveraging product and technical expertise to ensure successful deployment.
- Effective Communication and Coordination: Coordinating implementation activities and maintaining effective communication with both internal teams and external clients is crucial. This helps in aligning efforts across various functions and ensuring clarity in project execution.
- Customer Engagement: Managing customer interactions to establish credibility and trust is essential. This includes providing clear guidance, maintaining open communication, and connecting customers to appropriate resources, positioning oneself as a reliable business advisor.
- Cross-Functional Collaboration: Successful delivery of implementations requires collaboration across different functions to meet schedule, cost, and quality commitments. Engaging with sales for presales and tender product engineering works highlights the need for cross-functional teamwork.
- Continuous Improvement: Leading efforts to develop tools and processes that enhance implementation deliverables underscores the importance of continuous improvement and innovation.
- Agile and DevOps Practices: An agile mindset and understanding of DevOps concepts are important for working with Scrum Teams and applying automated processes to daily deliverables, ensuring efficient and reliable software deployment.
- Project Technical Management and Risk Mitigation: Communicating effectively with project stakeholders on technical items like status, risks, and scope is vital. In collaboration with the Solution Design team, validating project scope and managing change requests or risks with mitigation plans are key responsibilities.
What you'll bring (Basic Qualifications)
- Master's degree in Information Technology, Computer Science, Physics, Electrical Engineering, or related Engineering Discipline from an accredited university or college
- Proven experience in a senior technical consultancy role within the electrical utility industry especially with Operational Technologies such as any of MMS, EMS, DMS, OMS solutions.
- Experience with energy & ancillary services markets such as Day Ahead (DA) & Real time (RT) is a plus. High level understanding of market systems solution from an OT standpoint is desirable.
- Minimum of 15 years related work experience managing complex projects, integration of 3-4 systems, leading engineering teams implementing a suite of products and engaging directly with customers
What will make you stand out
- Technical Leadership: The role demands a deep understanding of GEV's MMS software to lead and estimate implementations effectively. This involves ensuring that customer specifications are met with precision accuracy and reliability.
- Collaboration and Coordination: Working closely with Project Managers and engaging with both product and project teams across Asia and globally is essential. This collaboration ensures alignment and smooth execution of projects.
- Customer Interaction: Being customer-focused, the role requires a high degree of interaction and consultancy, necessitating strong interpersonal skills to manage relationships and expectations effectively.
- Adaptability: The ability to handle diverse challenges and responsibilities is crucial, as the role involves navigating various technical and customer-related scenarios.
Benefits Available to You
GE Vernova employees rise to the challenge of building a world that works. To meet this mission, we provide varied, competitive benefits to help support our workforce: Our Culture | GE Vernova (gecareers.com)
Our compensation & benefits are designed to help you manage your personal and family needs, while rewarding high performers. We offer a robust benefits package depending on your employment status and your national requirements.
A healthy, balanced lifestyle can mean different things to different people. We've created programs that support the way you live and work today.
GE Vernova invests to provide opportunities to grow your career by providing a path for continued on-the-job learning and development.
Inclusion & Diversity
At GE Vernova, we believe in the value of your unique identity, background and experiences. We are
committed to fostering an inclusive culture, where everyone feels empowered to do their best work
because they feel accepted, respected and that they belong. Click here to learn more: https://jobs.gecareers.com/vernova/global/en/i-d-e
What does this mean to a candidate? Programs?
Additional Information
Relocation Assistance Provided: No
#LI-Remote - This is a remote position