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Product Operations Manager

AT Warner Bros. Discovery
Warner Bros. Discovery

Product Operations Manager

New York, NY

Welcome to Warner Bros. Discovery... the stuff dreams are made of.

Who We Are...

When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

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We are the now and the next. The power behind the people building the future. We are born from the spirit of innovation. We are created from the idea that people around the world want more, need more, deserve more. We are the home of the global digital revolution. We are CNN.

To see what it's like to work at CNN, follow @WBDLife on Instagram and X!

Your New Role...

CNN is looking for a Manager, Ad Product Operations to join our Ad Experience team, part of CNN's Revenue and Growth Product organization. As a Manager, Ad Product Operations, you will partner closely with CNN Product, Design, Engineering, and International teams, as well as WBD shared service teams (Ad Ops, Technical Support) to implement our ad products across CNN platforms and to develop best-in-class processes and operations. You will also will be responsible for owning relationships with revenue generating and revenue support teams, both internally and externally. CNN is investing in building a premium, innovative ad experience that will be a core part of CNN's and WBD's long term growth strategy, and you will be part of the team that is driving this digital revenue growth.

The ideal candidate understands product development lifecycles and has significant experience working with ads and ad-technology partners to prepare and execute ad product initiatives. The ideal candidate will be comfortable bringing structure to ambiguity and partnering with matrixed teams to get work done. If you have a go-getter mindset, thrive in a nuanced and collaborative environment, and are excited about the future of ads and ads innovation, then this is a great role for you.

Your Role Accountabilities...

  • Communications: Communicate product roadmap and feature progress, rationale for product decisions and progress on product initiatives with Product, Design, and Engineering teams, CNN International Sales teams, as well as WBD shared services teams.


  • Milestone & Dependency Tracking: Work across the sales and technology organization to manage and unblock dependencies, run meetings across CNN and WBD to drive feature milestones, and routinely communicate status updates and potential impacts to other teams.


  • Partner Management: Work with our ad technology vendors & partners to track and help implement ongoing partner development work, regularly evaluate the effectiveness of the technology/partnership and identify opportunities where we might grow/expand the partnerships.


  • Roadmap Prioritization: Help develop and manage a process to evaluate, prioritize and. manage requests from internal and external stakeholders. The Ad Experience team will use this process to help inform our roadmap.


  • Roadmap Maintenance: As a member of the Product team, you will share responsibility with the Program Management lead for building and maintaining our team's roadmap.

Qualifications & Experience...

  • 5+ years of experience in Project Management, Program Management or Product Management on a Publisher team or at an Ad Technology company


  • Familiarity with digital ad ecosystems. Example - video and display programmatic ad solutions


  • Extensive experience with milestone and dependency mapping, and delivery - with a strong bias towards cross-department and cross-team management


  • Demonstrated history of bridging priorities across multiple technical and non-technical stakeholders, with a skill for influencing others and resolving challenges with high levels of ambiguity in a highly-matrixed organization


  • Experience with the full product lifecycle, from initial concept and product discovery to launch and product optimization


  • Excellent interpersonal, written and verbal communication skills


  • Bachelor's Degree or commensurate experience

How We Get Things Done...

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery's total compensation package for employees. Pay Range: $77,630.00 - $144,170.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.

Client-provided location(s): New York, NY, USA
Job ID: Discovery-WAMEGLOBALR000085294EXTERNALENGLOBAL
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • FSA
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • On-site/Nearby Childcare
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Company Outings
    • Snacks
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Unlimited Paid Time Off
    • Sabbatical
    • Volunteer Time Off
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • 401(K)
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Learning and Development Stipend
    • Access to Online Courses
    • Professional Coaching
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)