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Operations Specialist, Content Ancillary Services

AT Warner Bros. Discovery
Warner Bros. Discovery

Operations Specialist, Content Ancillary Services

Budapest, Hungary

Welcome to Warner Bros. Discovery... the stuff dreams are made of.

Who We Are...

When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

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Your New Role...

We are looking for an Operations Specialist, Content Ancillary Services to be responsible for working closely with cross-functional GCO and MKT teams to achieve high quality, efficient Promotional content delivery pipelines for our streaming platforms, linear channels, Social, Marketing and affiliates. In this role you will manage the tracking and coordination of Promotional assets creation and delivery status along with priority and deadline handling. You'll actively investigate methods to evolve process workflows to improve efficiency, increase creative opportunities, and maximize operational processes. You'll also serve as a primary Go-To resource for identifying and troubleshooting content delivery issues while providing immediate resolution, while developing long term sustainable solutions.

Your Role Accountabilities...

  • Tracking requests, progress, changes and approvals
  • Stay on top of changes and requests between teams and ensure internal teams are aware of deliverables
  • Handle daily comms, liaising between teams to ensure changes and requests are carried out within the given timeframe
  • Alerting business, COEs and tech teams when planned demand exceeds current operational capacity and proposing solutions
  • Collating communication from different channels and tracking and executing
  • Assess and triage promotional assets content delivery challenges, prioritising issues and providing resolutions at the front end, whilst managing root-cause analysis
  • Gather insights from current promotional assets content workflows review to ascertain bottlenecks
  • Exposing strategic opportunities that yield efficiency gains and define optimisation points
  • Provide input to development teams to create tools that facilitate promotional assets asset categorization visibility for prioritized processing to all teams involved in the content delivery workflow
  • Work with cross-functional teams directly to understand and document their promotional asset workflows through process maps, business process and media flow diagrams, and data flow diagrams and collaboratively identify innovative solutions for their process

Qualifications & Experience...

  • Proven experience in a similar role within a media companies
  • Business acumen on media operation
  • Technical knowledge of media workflows and media formats
  • Knowledge of postproduction workflows
  • Excellent organizational skills
  • Ability to work on cross functional multi-cultural teams in a collaborative way
  • Bilingual in English and Hungarian

How We Get Things Done...

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Client-provided location(s): Budapest, Hungary
Job ID: Discovery-WAMEGLOBALR000089436EXTERNALENGLOBAL
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • FSA
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • On-site/Nearby Childcare
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Company Outings
    • Snacks
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Unlimited Paid Time Off
    • Sabbatical
    • Volunteer Time Off
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • 401(K)
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Learning and Development Stipend
    • Access to Online Courses
    • Professional Coaching
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)