Welcome to Warner Bros. Discovery... the stuff dreams are made of.
Who We Are...
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
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Your New Role...
Discovery Global Business Services is seeking a motivated, enthusiastic, and detailed orientated analyst to join the Commercial Operations Team.
Commercial Operations role will support the day-to-day running of signal management in EMEA, including smart cards activations/deactivations, reporting and equipment distribution.
Your Role Accountabilities...
- Channels activation (deactivation) upon agreement terms and/or on request (including Viaccess and Conax encoding systems).
- Being a point of contact for customers and internal stakeholders in regards to signal management and queries.
- Equipment dispatch and returns coordination.
- Database maintenance.
- Recurring reports according to the existing procedure.
- Cooperation with external providers upon request.
- Involvement in signal management and distribution database projects.
Qualifications & Experience...
- Operational experience of at least 2 years (tickets, recurring requests, deadlines)
- Knowledge of equipment and ways to unscramble satellite signals will be beneficial
- Solution-Oriented Problem-Solving thinking
- Ability to proactively identify, prioritise and manage important queries
- Superior written and verbal communication skills
- Team player with proven ability to build confidence and trust
- Ability to read, analyse and accurately interpret contractual legal terms and conditions
- Excellent organisational / administrative skills and attention to details in keeping records
- Desire and ability to improve current processes.
- Knowledge of Microsoft Excel and other process tools
- Degree level or equivalent.
- Fluent English and Polish is a must
What's in it for you?
- Hybrid work model
- Free access to Max
- Benefit package: private medical health care, life insurance, MyBenefit cafeteria including sport card, social funds, retirement pension plans, recognition platform, employee referral program
- Work-life balance initiatives: wellbeing platform, yoga, educational webinars, Employee Assistance Program, internal media initiatives
- Training & development: sharing the cost of English lessons, Employee Resource Groups, Bridge learning platform, sharing sessions with experts, periodic movie shows in the office cinema room
- CSR activities: volunteering, eco & social initiatives
- Casual dress code
- Parking space available for booking
#LI-Hybrid
Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you.
How We Get Things Done...
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.