Welcome to Warner Bros. Discovery... the stuff dreams are made of.
Who We Are...
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
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Your New Role:
The Collections Manager is critical to WBD Finance and Accounting Organization. This role plays a key part in ensuring the Company properly manages working capital, while maintaining the highest degree of internal and external customer service.
The Collections Manager will manage a team to execute on all aspects of monthly collection targets by using a combination of coaching and mentoring team members, direct contact with accounts along with conducting investigative activities to identify and remove barriers preventing successful cash collections.
The candidate will provide meaningful insights and resolutions relative to cash collection issues and work with internal / external groups to ensure cash targets are consistently met. The candidate should understand the financial systems that support collections and contribute to the design and testing of systems and processes enhancements and performance.
Your Role Accountabilities:
OPERATION
- Manage day-to-day operations of collection professionals to ensure monthly collections targets are met.
- Create and improve processes to build departmental efficiency.
- Generate regular analysis and ad hoc reporting on Collections portfolio, communicate findings cross-departmentally
- Monitor collection activities and provide corrective process actions to ensure targets for each collector are met on a monthly basis.
- Escalate relevant issues to the EMEA OTC Director in a timely manner.
- Function as the subject matter expert on a wide portfolio of customer accounts.
- Recommend system enhancements to increase efficiency, accuracy and /or control of the collection process.
- Effectively coordinate resolution efforts with various teams throughout the organization who are involved in the sale and invoicing of customers in order to remove collection barriers.
- Maintain strict adherence to Sarbanes Oxley (SOX) controls.
- Develop, lead and monitor coaching and mentoring activities of collection team members under the direction of the EMEA OTC Director.
- Manage several aspects of month-end Close activates
- All other functions as assigned.
ANALYTICS
- Expert in internal systems and processes
Qualifications & Experiences:
- University degree MA required; preferably in accounting, or finance with at least 5 + years of business to business collection experience within a high transactional volume environment.
- Recent experience in leading a medium to large team of receivable professionals in a high transactional volume environment.
- Ability to identify corrective process and/or people action and implement with continued fluidity of day to day business operations.
- Strong verbal and written communication skills with the ability to clearly articulate findings and present and implement optimal solutions to cash collection issues.
- Prioritization, organization and attention to detail are a must.
- Foreign language skills highly sought.
- Ability to quickly adapt to a dynamic environment while keeping the team and assigned functions stabilized along with meeting stringent deadlines.
- Strong analytical capability with a focus on resolving complex customer concerns.
- Recent experience with common ERP systems. SAP experience is a plus.
- Ability to deliver ad hoc reporting as needed / requested.
- Proficient use of MS PowerPoint.
We offer...
- hybrid work model, flexible working hours
- free access to player.pl
- benefit package: private medical health care, life insurance, MyBenefit cafeteria including sport card, social funds, retirement pension plans, recognition platform, employee referral program
- work-life balance initiatives: wellbeing platform, yoga, educational webinars, Employee Assistance Program, internal media initiatives
- training & development: sharing the cost of English lessons, Employee Resource Groups, Bridge learning platform, sharing sessions with experts
- CSR activities: volunteering, eco & social initiatives
- casual dress code
- parking available for booking
#LI-Hybrid
Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you.
How We Get Things Done...
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.