Position Summary...
What you'll do...
Walmart’s Enterprise Business Services (EBS) is a powerhouse of seven exceptional teams delivering world-class technology solutions and services making a profound impact at every level of Walmart. As a key part of Walmart Global Tech, our teams set the bar for operational excellence and leverage emerging technology to support millions of customers, associates, and stakeholders worldwide. Joining EBS means embarking on a journey of limitless growth, relentless innovation, and the chance to set new industry standards that shape the future of Walmart.
Overview: We are seeking a Store Checkout Experience Transformation Product Manager to lead the evolution of our checkout systems, ensuring a seamless, efficient, and frictionless experience for customers. This role will drive innovation in both physical and digital checkout, leveraging emerging technologies, data insights, and customer centric design to enhance speed, convenience, and reliability.
Want more jobs like this?
Get jobs in Sunnyvale, CA delivered to your inbox every week.
What You'll Do:
Strategy & Vision:
- Define and drive the vision for the future of store checkout, focusing on efficiency, customer experience, and business impact.
- Define revenue targets, customer KPIs and objectives that will drive additional growth for stores. Be at the forefront of store customer experience transformation to address problems such as identity in stores, eligible item discovery for restricted payment methods, digitizing store offers and promotions to drive digital engagement and personalization and more.
- Stay ahead of industry trends in payments, self-checkout, mobile checkout, and frictionless commerce.
Execution & Delivery:
- Lead cross-functional teams (engineering, design, operations, payments, and data science) to deliver transformative checkout experiences.
- Own key checkout metrics (conversion rates, transaction speed, abandonment rates) and drive improvements through data-driven decision-making.
- Work with engineering teams to ensure scalable, secure, and compliant checkout solutions.
Customer & Business Impact:
- Deeply understand customer pain points through research, analytics, and testing, ensuring the checkout experience is fast, intuitive, and reliable.
- Partner with store operations to drive adoption of new checkout technologies and optimize in-store workflows.
- Collaborate with payments, fraud, and finance teams to ensure a seamless and secure transaction process.
Technology & Innovation:
- Explore and implement emerging checkout technologies such as self-checkout enhancements, scan-and-go, mobile payments, biometric authentication, and AI-powered personalization.
- Drive POS modernization and integration with digital channels for a true omnichannel experience.
- Evaluate and improve system performance, ensuring high availability, speed, and security.
What You'll Bring:
- 5+ years of experience in product management, preferably in retail, checkout, payments, or e-commerce.
- Strong understanding of store operations, POS systems, payments processing, and emerging checkout technologies.
- Proven track record of leading complex product initiatives from concept to execution, delivering measurable business impact.
- Experience working with engineering, UX, analytics, and operations in an agile environment.
- Data-driven mindset with experience in A/B testing, conversion optimization, and performance tracking.
- Excellent stakeholder management and communication skills, with the ability to influence at all levels.
About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
Walmart’s culture is a competitive advantage, and it’s fostered by being together. Working together in person allows us to collaborate, align quickly and innovate with greater speed. We use our campuses to create purposeful connection rooted in deepening understanding and investing in the development of our associates.
Our hubs: Walmart is a global company with offices across the United States and around the world. Our global headquarters is in Bentonville, Arkansas, with primary hubs in the San Francisco Bay area and New York/New Jersey.
Benefits:
Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $143,000.00-$286,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor’s degree in computer science, engineering, or related area and 9 years’ experience in product management. Option 2: 11 years’ experience in product management or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in Computer Science, Engineering, Business Administration, or related area and 8 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science
Primary Location...
680 West California Avenue, Sunnyvale, CA 94086-4834, United States of America