Position Summary...

What you'll do...

As a part of the Walmart Merchandising Operations organization, you will deliver solutions that directly impact the company's ability to service our customers. This is core to who we are because Sam Walton founded our company with the belief that the customer is #1. It is not just a belief, but our way of doing business.

The Inventory Health team's goal is to enable world class execution of product movement to deliver a delightful customer experience while saving them both time and money in unexpected ways.

What you'll do...

• Returns Process Management: Oversee all financial transactions for returns, approve supplier payback requests, and handle dispute negotiations. Establish and manage partnerships with third-party processors to ensure proper returns execution. Conduct quarterly business reviews with leadership and audit third-party returns processors for compliance. Collaborate with cross-functional stakeholders on supplier agreements and outdated returns. Oversee special projects in pharmacy returns and coordinate special item returns between stakeholders.

• Efficiency in Returns: Provide expertise in returns processing to drive efficiencies. Guide all levels of management on proper product disposition and ensure compliance with state and federal regulations on pharmacy returns. Conduct item data and outdated returns analyses. Present senior leadership with weekly forecasts, budgets, monthly store performance results, execution issues, and best practices.

• Recall and Post-Audit Claims Management: Ensure recalls are set up and programmed correctly in the system. Oversee the accurate processing of recalls and analyze product returns in relation to recall products. Inform operators using data on store performance issues from product recall analysis. Review and validate post-audit claims, approve supplier deductions, and provide training and feedback to internal and external audit teams.

• Profit and Loss Management: Create, track, monitor, and communicate trends, forecasts, and budget management for returns. Perform analysis, planning, and forecasting to determine overall impact. Analyze performance against plan to ensure budget expectations are met. Make necessary adjustments to business initiatives, partner with key stakeholders to ensure accuracy, and present results to senior leadership.

• Debit Memo Processing: Verify and ensure the accuracy of received data for debit memo files from vendors. Ensure correct return processes are executed and determine whether debit memos can be deducted. Collaborate with stakeholders to resolve non-deductible claims. Maintain communication systems for debit memo corrections and deductions. Ensure debit memo files are deducted according to guidelines and verify changes when reviewing debit memo files.

• Experienced in Returns Management: Have a strong background in managing and overseeing returns processes, financial transactions, and supplier negotiations.
• Efficiency Driver: Demonstrate expertise in optimizing returns processing and ensuring compliance with regulations. Excel in guiding management on product disposition and conducting thorough data analyses.
• Skilled in Recall Management: Possess experience in managing recalls, analyzing product returns, and informing operational performance using recall data.
• Financially Savvy: Demonstrate strong skills in profit and loss management, including trend analysis, forecasting, budget management, and performance analysis.
• Detail-Oriented: Exhibit meticulous attention to detail in processing and verifying debit memo files, ensuring data accuracy, and managing claims resolution.
• Effective Communicator: Excel in presenting and communicating results, insights, and best practices to senior leadership and cross-functional teams. Provide training and feedback to enhance audit processes.