Technical Product Manager

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. 

Job Description

Team Summary: 
Spend Clarity for Enterprise (SCE): Every business has unique requirements for managing their spend, whether that be high volume transactions, complex organizational structures with sophisticated authorization requirements, or a wide array of suppliers. Visa Spend Clarity for Enterprise simplifies the complexity of expense management, providing easy-to-use spend controls, innovative mobile and virtual payment solutions and detailed, streamlined reporting, to help medium to large businesses organize expenses, accelerate efficiency, mitigate risks, optimize cashflow, achieve spend visibility and control, and drive compliance.

What a Technical Product Manager does at Visa:
Technical Product Management (TPM) is a complimentary form of product management with talent typically having a stronger technical background, and a clear focus & remit on working closely with their development & engineering colleagues to deliver product outcomes.
The role has different accountabilities and different talent attributes to that of a Product Manager but sits firmly within the product management organisation. Generally, a TPM works within one Product domain and has a deep understanding of the product capabilities of that domain but also a general understanding of the product capabilities across the entire Spend Clarity Enterprise product suite. 

They work in close collaboration with Senior Technical Product Managers (STPMs) and Product Directors to understand the product strategy, market drivers and business goals and then execute the roadmap for the product domain. The TPM role is to champion & be the voice of “why” and “what” in inward phases of product development, from design to delivery within daily engineering dialogue.

They are accountable for feature and product outcomes in alignment with product strategy, value proposition & client/market needs. They are responsible for understanding what is valuable to the business, and what is feasible from development perspective, facilitating the requirement definition and working closely with the engineering colleagues to prioritise and plan the development work. 

While not accountable for delivery team operations, the TPM does monitor delivery progress and will actively communicate risks to Product Management leadership & Engineering leadership where necessary. The Technical Product Manager will also be involved in review/curation of any release notes and other Product documentation relevant to their Product domains.

Responsibilities:
Product Strategy Execution:

• Understand product strategy, market drivers, and business goals
• Execute a roadmap for the product domain in alignment with these factors

Collaboration:

• Work closely with the broader product team: Senior Technical Product Managers (STPMs) Product Directors and Designers
• Collaborate with engineering colleagues to ensure alignment on product development

Product Development:

• Complete problem discovery and definition of ready for prioritised feature outcomes
• Champion and articulate the “why” and “what” during product development phases

Outcome Accountability:

• Ensure features and product outcomes align with product strategy, value proposition, and client/market needs
• Monitor delivery progress and communicate risks to Product Management and Engineering leadership when necessary

Documentation and Communication:

• Support the review and curation of release notes and other relevant documentation for the product domain. 

Why this role is important to Visa:
The role of Technical Product Manager is a key member of the Spend Clarity for Enterprise Product team, responsible for planning and prioritising features that help evolve the product to be a market leading and compelling solution, ensuring the success of the product in market. The role is an integral part of the collaboration between product and engineering teams to ensure that features delivered are fit for purpose and meet the business objectives.

Projects you will be a part of:
Visa Spend Clarity Enterprise is a key focus area within Visa Commercial Solutions with large growth ambitions driven by client needs and a desire to innovate using modern cloud technologies. You will thrive in being at the interface between product & technology whilst driving product outcomes in your value stream.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

• 5+ years' experience in Fintech software product development
• Experience in working in agile environments, with excellent understanding of modern product development and design processes
• Experience in working in cross functional and empowered teams
• Able to understand and clearly articulate the vision, strategy and business requirements of any items in the product backlog
• Technical competence to be able to communicate with a wide range of stakeholders (e.g., architects, UX designers and development teams)
• Experience leading Product demos with internal stakeholders
• Facilitation skills, with the ability to conduct effective workshops and meetings
• Experience in Fintech, cards, payments, and/or corporate accounting practices is preferred
• Ability to work in a highly collaborative fashion with internal technical stakeholders to drive successful product outcomes

What will also help:

Technical Background:

• Strong technical expertise to understand both product capabilities and development feasibility
• Able to be productive with prototyping, and data analytics tools

Deep Domain Knowledge:

• Deep understanding of the product capabilities within their specific domain
• General understanding of the product capabilities across the entire Spend Clarity Enterprise product suite

Business Acumen:

• Insight into what is valuable to the business and feasible from a development perspective
• Deep understanding and empathy of client needs and commercial drivers

Communication Skills:

• A confident and engaging communication style
• Ability to articulate product strategies and requirements clearly to both technical and non-technical stakeholders
• Ability to influence and lead people and teams
• Experience managing external client/stakeholder relationships

Additional Information

All your information will be kept confidential according to EEO guidelines.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.