Staff SW Engineer

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale.  As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions.   

The Work Itself:

• Design code and systems that touch 40% of the world population while influencing Visa’s internal standards for scalability, security, and reusability.
• Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings.
• Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads.
• Develop robust and scalable products intended for a myriad of customers including end-user merchants, B2B, and business-to-government solutions.
• Leverage innovative technologies to build the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later Technology.
• Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities.

Essential Functions:

• Demonstrate relevant technical working knowledge to understand requirements.
• Identify and contribute to the development and solution strategies to team members that improve the design and functionality of interface features across one or more project features, under minimal guidance.
• Apply standard processes on the use of programming languages (e.g., HTML, C++, Java) to write code that fulfills website modification requests and technical requirements.
• Collaborate with others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products.
• Analyze bugs for simple issues and apply debugging tools to verify assumptions.

Qualifications:

• Basic Qualifications: Bachelor’s degree in Computer Science, Information Technology, or equivalent disciplines with at least 8 years of experience.
• Preferred Qualifications: Experience with designing, developing, and deploying IVR applications in Genesys Cloud.

Technical Skills/Experience:

• Programming Languages: Expertise in one or more general development languages (e.g., Java, C#, C++).
• Web Services: Hands-on experience with building and integrating with Web Services, preferably REST API.
• CI/CD Pipelines: Understanding of CI/CD pipelines and their application in cloud environments.
• Contact Center Technologies: Strong understanding of Contact Center technologies with specialization in Genesys Suite.
• Call Recording Solutions: Preferably understand call recording solutions such as NICE or Verint.
• Task Tracking: Proficiency in using Jira for task tracking.

Other Requirements:

• Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale.
• Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions.
• Builder: Experience building and deploying modern services and web applications with quality and scalability.
• Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
• Partnership: Experience collaborating with Product, Test, DevOps, and Agile/Scrum teams.

**We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 3 days a week (determined by leadership/site).

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.