Product Management, Central America Products, Manager

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Job Summary:
Visa Inc. is seeking a dynamic and experienced Manager to lead the Digital Enablement Infrastructure for the CARCAM (Central America and Caribbean) region. The successful candidate will be responsible for planning, tracking, and executing Visa’s digital agenda with a focus on enhancing core capabilities and implementing superior payment experiences across the region. This role requires a strategic mindset, project management skills, and a deep understanding of digital payment technologies and infrastructure. The Manager will work closely with internal and external stakeholders to ensure the seamless execution of digital initiatives, driving innovation and excellence in payment experiences.

Key Responsibilities:
1. Digital Strategy Execution:
- Develop and execute a comprehensive digital enablement strategy for the CARCAM region, aligned with Visa global digital agenda.
- Identify and prioritize key initiatives that enhance core capabilities and deliver superior payment experiences.
- Conduct market analysis to understand regional trends, customer needs, and competitive landscapes.
2. Infrastructure Planning and Management:
- Plan, design, and manage the implementation of digital payment infrastructure projects.
- Ensure that digital infrastructure meets high standards of reliability, security, and scalability.
- Collaborate with technology and product teams to integrate new digital payment solutions and features.
3. Project Management:
- Lead the planning, tracking, and execution of digital enablement projects from inception to completion.
- Develop detailed project plans, including timelines, budgets, and resource allocation.
- Monitor project progress, identify potential risks, and implement mitigation strategies to ensure timely and successful delivery.
4. Stakeholder Collaboration:
- Engage and work closely with internal stakeholders, including product, technology, marketing, and operations teams, to drive the digital agenda.
- Build and maintain strong relationships with external partners, including financial institutions, fintech companies, and regulatory bodies.
- Facilitate effective communication and collaboration across all project stakeholders.
5. Enhancing Payment Experiences:
- Focus on improving the end-to-end payment experience for consumers and merchants in the CARCAM region.
- Implement innovative digital payment solutions that enhance convenience, security, and user experience.
- Stay informed about emerging technologies and industry best practices, integrating relevant innovations into Visa’s digital infrastructure.
6. Performance Monitoring and Reporting:
- Establish key performance indicators (KPIs) and metrics to measure the success of digital enablement initiatives.
- Provide regular updates and reports to senior leadership on project status, performance, and outcomes.
- Conduct post-implementation reviews to identify lessons learned and areas for improvement.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications
5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications
6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
- Bachelors degree in Business, Information Technology, Engineering, or a related field. Advanced degree preferred.
- Minimum of 5-7 years of experience in digital payments, infrastructure management, or project management within the financial services industry.
- Proven track record of successfully managing and delivering complex infrastructure projects.
- Strong understanding of digital payment technologies, trends, and best practices.
- Excellent project management skills, with experience in developing and executing detailed project plans.
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
- Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
- Fluent in English and Spanish.
Key Competencies:
- Strategic Thinking
- Project Management
- Stakeholder Collaboration
- Innovation and Creativity
- Problem Solving
- Communication and Influence
- Technical Acumen

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.