Payments Analyst

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

What we expect of you, day to day.

•Daily execution of VPL client payments, including Faster Payments, International Payments/SWIFT, ACH domestic payments, and global real-time payment schemes, in line with the agreed cut-offs for JIT 

• Manage the correct allocation of incoming liquidity and receivables deposits and ensure these are allocated within agreed times scales defined by JIT  - Ensuring these are applied accurately and promptly 4 eye approval

• Investigate and correctly resolve payment exceptions, i.e. rejections and returns

•When approving returns/Rejections/Journals these are checked for accuracy and in line with the company policy

• Correspond and liaise with Network Partners through email, telephone, and the SWIFT network to resolve issues as quickly as possible, escalate issues to RM’s when required

•Ensure ongoing issues are investigated and work with the relevant teams for resolution

•Any delayed payments/incidents are raised on time while continuing to support through to resolution

• Develop an in-depth understanding of the Visa payments platform and its global network of Payment Partners

• Actively seek to improve processes, workflows, and tooling

• Support the identification, management, and resolution of service-affecting incidents

• Manage your time effectively to ensure all critical tasks are completed and deadlines achieved

• Collaborate with Compliance to ensure payments are not delayed and cut-off times are achieved

• Collaborate with the Reconciliations team to ensure all reconciliation breaks or issues are investigated and resolved in an efficient manner

• Collaborate with Treasury to support the daily liquidity management process

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

What we’re after…

Essential

• Minimum of 5 years’ Payments or Back Office experience
• Knowledge of domestic and international payment guidelines, scheme rules, and regulatory framework
• Understanding of reconciliation processes and statement reporting
• Working knowledge of AML procedures

Desirable

• Able to communicate and present information effectively to colleagues and management
• Focused on sharing, participating, and contributing to the whole team’s efforts
• Proficient knowledge of Word, Excel, PowerPoint and Visio desired

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.