Requirements

Conditions of Employment

• U.S. Citizenship is required.
• Incumbent will be subject to random drug testing.
• Must be able to obtain and maintain a Top Secret security clearance
• Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit: www.dhs.gov/E-Verify/
• Annual Confidential Financial Disclosure required within first 30 days.
• Must be available for overtime.
• This position requires occasional travel, including potentially overseas.

Qualifications

Applicants must meet all the required qualification requirements described below by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.

BASIC REQUIREMENT:
To be considered minimally qualified for this position, you must demonstrate that you have the required IT-related experience demonstrating each of the four competencies and the specialized experience for the grade level to which you are applying:

Competencies:

• Attention to Detail: Is thorough when performing work and conscientious about attending to detail;
• Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services;
• Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; and
• Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

In addition to meeting one of the Basic Requirements listed above, applicants must meet the following Minimum Qualifications Requirement in order to be considered:

MINIMUM QUALIFICATIONS: To be considered minimally qualified for this position, you must demonstrate that you have the required specialized experience for the grade level to which you are applying:

GS-13
Specialized Experience: Must have at least one full-time year (52 weeks) of specialized experience equivalent to the GS-12 grade level in the Federal service (or comparable level of experience from outside the Federal service) performing ALL of the following duties:

1. Coordinating with processing stakeholders to identify, develop, and implement systems improvements or innovations required for mission success;
2. Providing technical advice, guidance, or recommendations to non-technical management and technical specialists on mission-critical IT issues in the consular or immigration fields;
3. Using project management skills to oversee long-range projects (i.e.: determine milestones, define deliverables, or monitoring activities); and
4. Developing systems and processes that meet current and future business requirements for the global visa enterprise.

There is no education substitute for specialized experience at the GS-13 level.

Your resume must CLEARLY demonstrate this experience. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume must support your application responses.

Experience refers to paid and unpaid experience, including volunteer work performed through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Additional information

If eligible, telework agreements may be permitted with supervisory approval. Employee participation is at the discretion of the supervisor.

A recruitment incentive may be authorized.
The Career Transition Assistance Plan (CTAP) / Interagency Career Transition Assistance Plan (ICTAP) provides eligible surplus and/or displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a surplus or displaced employee eligible for CTAP/ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP/ICTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and have a final assessment score of 85 or better. You must provide proof of eligibility with your application. Such proof may include a copy of your written notification of CTAP/ICTAP eligibility or a copy of your separation personnel action form. For additional information about CTAP/ICTAP eligibility click here.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, non-career SES, or Presidential appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Veterans' Preference does not apply when selecting individuals under a Direct-Hire Authority (DHA). When agencies select individuals under DHA, the law allows agencies to hire them without regard to sections 5 U.S.C. 3309-3318, which eliminates the requirement for applying veterans' preference. Qualified candidates with veterans' preference can be selected as they are found, just as any qualified non-preference eligible candidate would be.

• Benefits
  
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  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

This announcement is being used to recruit qualified individuals under the Office of Personnel Management (OPM) Direct Hire Authority authorized by 5 United States Code (U.S.C.), Section 3304 and 5 Code of Federal Regulations (C.F.R.) Part 337, Subpart B. Therefore, category rating, veterans' preference, and traditional rating or ranking of applicants do not apply to this public notice. For more information about Direct-Hire Authority click here.

Once the announcement closes, a review of your resume will be conducted and compared against your responses to the assessment questions to determine if you are qualified for this job. Note: Responses to questions that are not fully supported by the information in your resume may result in adjustments to your rating. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

Your resume, transcripts (if applicable), and all supporting documentation you submit, to include your responses to the questionnaire, will be used to determine whether you meet the minimum job qualifications (specialized experience) listed in this announcement. If you rate yourself higher than what is supported by the documentation you submit, you may be excluded from consideration for this job. If it is determined you meet the minimum qualification (specialized experience) requirements, you will be referred to the selecting officials. Under the provisions of the Direct Hire Authority, category rating and veterans' preference do not apply; therefore, your responses to the questionnaire will not be used to determine a scored rating. Instead, all applicants who are determined to meet the minimum qualifications (specialized experience), as defined by this announcement, will be referred to the selecting officials for consideration.

Agency Career and Interagency Career Transition Assistance Program (CTAP and ICTAP) candidates must be rated "Well Qualified" for the position and earn a score of at least 85 (when applicants are rated in a range of 70 to 100) to receive consideration for selection priority. Applicants found to be among the top qualified candidates will be referred to the hiring official for further consideration and possible interview.

To preview the Application Questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12631678.