Summary

This position is located in the Bureau of Global Public Affairs. The incumbent serves as as an Information Technology (IT) Project Manager with the responsibility for overseeing and developing IT Projects and Functions and the development of major projects within the bureau. The incumbent is responsible for developing and implementing IT tools in support of advancing the efforts to communicate the organization 's programs, policies, and activities in the digital environment.

Duties

• Provides oversight and direction for special project initiatives through managing the project lifecycle for technology initiatives using off the shelf tools, network infrastructure, tools and capabilities that meet Bureau business needs.
• Collaborates with customers to identify suitable products or services, aligning with project scope, requirements, and deliverables; develops and modifies project plans.
• Conducts audits of IT projects to assess compliance and effectiveness; determines the gaps between the current and the target network architecture and develops transition strategies to achieve the target architecture.
• Provides advisory services regarding new technical infrastructure capabilities to Bureau leadership

• U.S. Citizenship is required.
• Incumbent will be subject to random drug testing.
• Must be able to obtain and maintain a Secret security clearance.
• Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit: www.dhs.gov/E-Verify/

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

• Experience applying IT principles, concepts and methods concerning IT designs and architecture to provide technical advice and recommendations.
• Experience writing clear and concise documentation to communicate product requirements and specifications.
• Experience with project management principles and processes; to include making strategic decisions through out the product development cycle.
• Experience planning and designing systems architecture and cloud infrastructure (for example: AWS and Cloudfare).

• For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or OAA@state.gov.
• If eligible, telework agreements may be permitted with supervisory approval.
• Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.

• Benefits
  
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  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

1. Qualified - In addition to meeting minimum qualifications, applicants must demonstrate a basic level of the required competencies (knowledge, skills and abilities) for the position.
2. Well Qualified - In addition to meeting minimum qualifications, applicants must demonstrate proficiency in some but not all of the required competencies (knowledge, skills, and abilities) for the position.
3. Highly Qualified - In addition to meeting minimum qualifications, applicants must fully demonstrate proficiency in all of the required competencies (knowledge, skills and abilities) for the position.

• Knowledge of IT organization development.
• Ability to manage and/or participate in projects.
• Ability to provide authoritative advice and counsel to senior level officials.
• Skill in identifying complex problems and reviewing related information.
• Ability to communicate orally.