Summary
This position is located in the Bureau of the Comptroller and Global Financial Services (CGFS), Office of Global Systems (GS). CGFS's mission is to provide an accountable, efficient, and transparent financial management platform that furthers the U.S. governments and Department of State's global foreign affairs mission, provides accurate and high-value financial information and supports quality stewardship over financial operations and resources.
Duties
- Plans, organizes, and manages the configuration, installation, optimization, and maintenance of systems and networks supporting the execution of overseas financial operations that are integral to the functioning of embassies worldwide.
- Develops and presents to management alternatives, recommendations, and preliminary implementing plans for long-range, strategic decisions regarding automation.
- Develops policies, procedures, guidelines, and standards for the planning, development, integration, implementation, and evaluation of automated systems and subsystems to meet the overall information needs of the agency.
- Advises other specialists and managers on implementation of new or enhanced IT systems including providing on -the-job and formal training for new and revised methods and techniques for resolving IT issues.
- Works with vendors to plan and coordinate the installation of new or upgraded hardware, software, and services.
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Requirements
Conditions of Employment
- U.S. Citizenship is required.
- Incumbent will be subject to random drug testing.
- Statement of Employment & Financial Interest required prior to appointment.
- Obtain/maintain eligibility to access Sensitive Compartmented Information
- Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit: www.dhs.gov/E-Verify/
Applicants must meet all the qualification requirements described below by the closing date of this announcement.
Applicants applying for the GS-14 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below:
- Attention to Detail - Plans and manages complex IT projects involving interrelated disciplines and multiple stages of the system development lifecycle. For example, IT projects, IT infrastructure with agency business requirements, integrated systems analysis, software development, database administration, and customer support into the project plan.
- Customer Service - Demonstrates expert skill in working with managers and customers, throughout the bureau and department to resolve all technical issues to identify/diagnose problems and establish system standards and documentation to measure and evaluate results.
- Oral Communication - Provides expert advice and guidance to all levels of management to support computer personnel and users throughout the agency engaged in the development and implementation of the systems and sub systems required to meet the logistics of the agency.
- Problem Solving - Monitors and controls, as assigned, IT projects of significant size and complexity to determine project scope, timeline, quality, and costs, and will be called upon to provide technical and analytical guidance to the project team and relevant stakeholders.
Qualifying specialized experience must demonstrate the following:
- Experience managing projects related to web-based systems.
- Experience overseeing the installation and maintenance of web-based systems and information services.
- Experience monitoring programs, initiatives and/or projects and reporting on the status and progress to upper management.
Education
Education requirements do not apply to this vacancy announcement.
Additional information
- For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or OAA@state.gov.
- If eligible, telework agreements may be permitted with supervisory approval.
- Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
You will be evaluated for this job based on how well you meet the qualifications above.
Once the application process is complete, a review of your resume will be conducted and compared against your responses to the assessment questions to determine if you are qualified for this job. Note: Responses to questions that are not fully supported by the information in your resume may result in adjustments to your rating.
Applicants who meet the minimum qualification requirements, as described in the "Qualifications" section of this announcement, will be assigned to one of three quality categories:
- Qualified - In addition to meeting minimum qualifications, applicants must demonstrate a basic level of the required competencies (knowledge, skills and abilities) for the position.
- Well Qualified - In addition to meeting minimum qualifications, applicants must demonstrate proficiency in some but not all of the required competencies (knowledge, skills, and abilities) for the position.
- Highly Qualified - In addition to meeting minimum qualifications, applicants must fully demonstrate proficiency in all of the required competencies (knowledge, skills and abilities) for the position.
- Knowledge of information technology life cycle management concepts
- Knowledge of computer systems and software to enhance strategic and tactical planning
- Ability to make decisions based on information from a wide variety of sources.
- Knowledge of network servers
- Knowledge of computer systems and software to enhance financial management and planning.
Agency and Interagency Career Transition Assistance Program (CTAP and ICTAP) Eligibles: If you have never been a Federal employee, you are not CTAP or ICTAP eligible. View information about CTAP and ICTAP eligibility on OPM's Career Transition Resources website. You must be rated in the Well-Qualified category for this position and submit the supporting documents listed under the required documents section of this job announcement to receive consideration for selection priority.
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