Summary
This position is located in the New Service Design and Development Division, Office of Consular Systems and Technology Division, Bureau of Consular Affairs (CA/CST/NSDD). NSDD is responsible for selecting, designing, and implementing new IT services in addition to functioning as the software developer and integrator supporting CA and external customers both domestically and overseas.
Duties
- Serves as an IT Specialist (INFOSEC) with responsibility for planning and coordinating the delivery of IT systems, platforms, and services that provide unparalleled value to CST stakeholders and customers.
- Develops written action plans which identify planning elements, milestones, and product-related training and documentation requirements to ensure the steps to migrate users and/or functionality are logical, seamless, and available to customers.
- Provides advice and guidance and leadership to customers and developers throughout the systems analysis and design process from assessing current, new, and future system design methodologies for the improvement of system performance.
- Ensures the rigorous, continuous application of information security/information assurance policies, principles, standards, and practices in the planning and execution of assigned product development projects.
- Fosters regular engagement with business owners and stakeholders to garner their insights and expertise to build trust and rapport with CST.
Want more jobs like this?
Get jobs in Washington, DC delivered to your inbox every week.
Requirements
Conditions of Employment
- U.S. Citizenship is required.
- Incumbent will be subject to random drug testing.
- Must be able to obtain and maintain a Top Secret security clearance.
- Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit: www.dhs.gov/E-Verify/
Applicants must meet all the qualification requirements described below by the closing date of this announcement.
Applicants applying for the GS-14 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below:
- Attention to Detail - make decisions or recommendations that significantly influence important agency IT policies or programs
- Customer Service - apply new developments to previously unsolvable problems
- Oral Communication - develop and present reports, correspondence and briefings
- Problem Solving - administer large scale database management systems for mission-critical functions
Qualifying specialized experience must demonstrate the following:
- Experience managing product strategy and delivery, to include conceptualizing a product vision and developing outcome-based roadmaps contextualized to customer, user, or business needs.
- Experience leading cross-functional teams of user experience designers and engineers, using agile methods to prioritize and incrementally deliver solutions.
- Experience aligning stakeholders and the team around a product strategy informed by data-driven product decisions that balance user, business, and technology outcomes.
- Experience articulating challenging product and technical issues to a variety of audiences, ranging from gaining buy-in from non-technical senior executives to developing actionable stories for prototyping and product development.
Education
Education requirements do not apply to this vacancy announcement.
Additional information
· For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or OAA@state.gov.
· If eligible, telework and/or remote work agreements may be permitted with supervisory approval.
· Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to similar positions in any Bureau/Office listed on this announcement for approximately 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
You will be evaluated for this job based on how well you meet the qualifications above.
Under the provisions of the Direct-Hire Authority, veterans' preference and traditional rating and ranking of applications does not apply. For this announcement, all applicants will be assessed to determine if they meet the qualifications for this position, specifically the education, specialized experience, and knowledge, skills, and abilities (KSAs) necessary to perform the work of the position. All applications that meet the required qualifications will be referred to the selecting official in the order in which the applications were received.
Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable) as it relates to this job opportunity.
Your qualifications will be evaluated on the following KSAs and other characteristics that are relevant to the duties of this position and must be fully supported by information in your resume:
- Knowledge of, and experience with, basic computer applications
- Knowledge of information technology specialty areas (e.g., application systems design
- Knowledge of and experience in computer systems
- Ability to use computer-based applications
- Knowledge of Computer Operations
- Knowledge of information technology life cycle management concepts
You may preview questions for this vacancy.