Join JLL in beautiful Rogers, Arkansas as an Assistant Facilities Manager! This exciting role offers the chance to support a dynamic facility, working closely with the Facility Manager to ensure smooth operations. You'll have the opportunity to develop valuable client relationships while overseeing essential aspects of facility management, including maintenance, procurement, and financial oversight. Help shape the future of commercial real estate in this vibrant Northwest Arkansas community. Make your mark with JLL in Rogers – where opportunity meets natural beauty!
Your day to day:
Relationship Management
- Interface with key client representatives regularly to provide updates and address issues or concerns, escalating to the FM and or CRE client as necessary.
- Maintain client satisfaction on services by supporting FM staff and vendors with managing, addressing and updating work orders in a timely manner.
- Act as a liaison between agency and building management and communicate to CRE any updates, policy changes or activities as it pertains to the building’s environment.
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Compliance
- Manage contractors when on site ensuring each are following building, client and JLL polices and confirming the delivery of the service is completed correctly.
- Enforce account policy and requirements regarding safe and efficient operations and work practices.
- Assist with Operational Compliance Program (OCP) and HSSE compliance.
- Contribute to the account KPI’s and SLA’s.
- Manage PM’s for HVAC’s
Team Management
- Demonstrate strong management, collaboration and teamwork within the account team, by driving best practices, policies and procedures.
- Lead team when emergency situations arise and escalate through the proper channels when required.
- Hospitality and mailroom responsibilities including setups, light cleaning and mail drop off
Sound like you? To apply you need:
• Experience in facilities management or related field
• Strong communication and interpersonal skills
• Ability to manage multiple priorities and meet deadlines
• Knowledge of building systems and maintenance practices
• Proficiency in Microsoft Office suite
• Customer service-oriented mindset
• Problem-solving and decision-making skills
• Flexibility to adapt to changing work environments and requirements