Job Posting End Date: December 20

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

• Award-winning culture
• Inclusion and diversity as a priority
• Performance Based Incentive Plans
• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
• Generous PTO (including paid time to volunteer!)
• Up to 9.5% 401(k) employer contribution
• Mental health support
• Career advancement opportunities
• Student loan repayment options
• Tuition reimbursement
• Flexible work environments

• Along with other Closed Block Senior Leadership Team (SLT) members, responsible for the development and execution of the LTC strategy, inclusive of potential longer term mitigation or divestiture options.
• Responsible for the implementation and execution of all rate increase activities. This includes Group LTC (GLTC) and Individual (ILTC) LTC and covers multiple administrative and rating systems.
• Responsible for strategies designed to manage the footprint and risk profile of the existing block.
• Accountable for developing and maintaining relationship with key Unum US and Unum Group partners to ensure LTC strategy is fully executed. Heavy focus on the IT and Field organizations.
• Accountable for Customer Service and Underwriting for LTC, including the servicing of approximately 1M insureds, 4000+ employers and the processing of $650M+ of in-force premium.
• Responsible for keeping products and operational processes fully compliant with the changing regulatory landscape, with special focus on increased consumer protection mandates from state DOIs.
• Accountable for establishing metrics for measuring LTC performance with recommendations for enhancing performance by ensuring effective processes are in place.
• Accountable for the day to day operations of the Long Term Care Operations, ensuring effective organization design and driving a performance culture with particular focus on people development. Create a work environment that fosters employee engagement.
• Responsible for designing and driving change as needed by continually looking at options for process, partners, and technology to better outcomes.
• Responsible for ensuring effective, visible leadership across Underwriting, Service and Sales as well as other internal business areas.
• Maintain a strong partnership with LTC Benefits organization to ensure high quality service is provided to customers and that LTC is run as a single business versus multiple parts.
• Provide thought leadership via monitoring of LTC industry trends and insights.
• Work with Government Affairs and engage in public policy and lobbying activities as needed to shape the LTC landscape.
• Develop and maintain a culture of a high-performance environment and engaged work force.
• Ensure LTC talent is continually developed, and institutional knowledge is not lost despite LTC being a closed block.
• May perform other duties as assigned.

• An undergraduate degree in relevant academic discipline (or equivalent) required; MBA is preferred
• Extensive business background in an applicable field (finance, underwriting, etc.)
• Possess excellent operational skills; incumbent understands the strategic application of technology and process reengineering concepts to enhance operating effectiveness in a high-volume production area.
• Demonstrated record of achieving business results
• Strong risk management expertise
• Data driven strategic thinker with strong analytical and problem-solving skills. Proven ability to build credible business strategies based on "big picture" view of internal and external information, trends, and marketplace data
• Ability to implement significant change
• Demonstrated effective communication skills, inclusive of the ability to interact and build credibility with executive management and external stakeholders.
• Proven ability to think strategically and act tactically to achieve objectives
• Strong collaboration and partnership skills; credibility and influence with peers and leaders
• Possess high degree of integrity, credibility and demonstrates highly ethical behavior