Job Posting End Date: October 27
When you join the team at Unum, you become part of an organization committed to helping you thrive.
Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
- Award-winning culture
- Inclusion and diversity as a priority
- Performance Based Incentive Plans
- Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
- Generous PTO (including paid time to volunteer!)
- Up to 9.5% 401(k) employer contribution
- Mental health support
- Career advancement opportunities
- Student loan repayment options
- Tuition reimbursement
- Flexible work environments
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*All the benefits listed above are subject to the terms of their individual Plans.
And that's just the beginning...
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
General Summary:
This position is the central figure who combines operational understanding, risk management best practices, and audit expertise to lead governance for Unum's Digital Platforms team. Partnering across teams, you will help create routines, deliver reporting, and improve processes that enable us to stay well-managed and evolve how we think about risk management.
The role is focused on understanding the rapidly evolving operational, technology, and risk landscape internally and externally to ensure we protect Unum while ensuring an optimal experience for our partners and customers. The role acts as the primary liaison for Digital Platforms bringing together a range of diverse stakeholders and business owners to develop governance practices for complex business relationships. The incumbent is an advocate for our partnerships, ensuring our processes protect Unum and our customers' data while ensuring Unum is positioned to grow and be the premier carrier for our partners.
Principal Duties and Responsibilities:
- Manages the overall governance processes for Digital Partners, ensuring completion of all activities and adherence to Unum policies
- Act as the liaison between Third Party Risk, Internal Audit, Compliance, Legal, and business stakeholders across the enterprise
- Develop, maintain, and execute an overall governance strategy for Digital Partners that aligns to Unum policies and ensures proper risk management and oversight is performed
- Continually look for opportunities to improve our governance processes using data and automation
- Deep knowledge of vendor management and the operating models of our Digital Partners
- Perform quality audits as needed to ensure Partners are adhering to contractual arrangements, Unum's policies, and regulatory requirements
- Ensure that findings from Third Party Risk and audit are properly captured, and remediation items are implemented on schedule.
- Actively engage with key stakeholders to streamline Unum's governance processes
- Engage with enterprise projects to determine the impact to Digital Partners, create action plans to implement and/or communicate changes to impacted partners, and lead the implementation of the action plan
- Be an advocate for Digital Partners across the enterprise, explaining the purpose of these unique relationships and the value they bring to Unum
- Ensure that all key stakeholders related to Digital Platforms are trained and educated in their role to ensure proper governance and oversight of our partnerships.
- Navigate in gray space to proactively identify new risks as the business innovates and Partners evolve
Job Specifications
- Bachelor's degree required. MBA preferred.
- 10+ years of experience in governance, compliance or other related roles
- Proven ability to for developing process improvements
- Comprehensive understanding of various regulatory bodies and guidance governing and monitoring the industry
- Familiarity with operational excellence tools and processes (e.g., Lean/Six Sigma)
- Strong influencing and relationship skills
- Extensive strategy development, process management/operations experience
- Proven effective decision-maker, superior analytical, conceptual and problem-solving skills, using logic and creative thinking to solve problems
- Demonstrated understanding of the factors that influence risk
- Ability to negotiate with and influence members of staff at both peer and senior management levels
- Excellent communication skills, both oral and written, with the ability to articulate sensitive issues to senior management
- Experience driving cross-functional collaboration
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Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$114,100.00-$215,700.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Colonial Life