Job Posting End Date: November 22
When you join the team at Unum, you become part of an organization committed to helping you thrive.
Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
- Award-winning culture
- Inclusion and diversity as a priority
- Performance Based Incentive Plans
- Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
- Generous PTO (including paid time to volunteer!)
- Up to 9.5% 401(k) employer contribution
- Mental health support
- Career advancement opportunities
- Student loan repayment options
- Tuition reimbursement
- Flexible work environments
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*All the benefits listed above are subject to the terms of their individual Plans.
And that's just the beginning...
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
General Summary:
Executive leader of broker appointing & compensation with responsibility for delivering superior service to brokers receiving compensation from Unum. Manages an organization of 46 people.
• Broker Compensation operational services include broker appointing, contracting and compensation as well as broker contact centers for all Unum US companies and lines of business.
• Designs, develops and implements strategic initiatives that improve productivity, efficiency and service levels.
• Develops service solutions in partnership with field service and sales professionals to meet diverse marketplace service delivery requirements with a major focus on compliance with state regulations.
Principal Duties and Responsibilities
- Overall operational responsibility for design and delivery of quality compensation services to brokers, plan administrators and clients for all products, services and functions.
- Assures all brokers submitting business are properly licensed and appointed with Unum insuring companies.
- Assures Unum companies are in full compliance with all state regulations regarding licensing, appointing and compensation of brokers.
- Represent Unum's response to all Market Conduct Examinations relating to Broker Compensation Services accountabilities.
- Collaborate with field sales, service and corporate senior leadership to identify, develop and implement strategic initiatives (including technology solutions) that improve productivity, efficiency, consistency and service quality in support of unique marketplace requirements.
- Develop strong and collaborative partnerships across the organization and enterprise to positively influence business retention and sales revenue.
- Implement continuous improvement and efficiency initiatives within the organization meeting all quality delivery service goals.
- Drive profitable business growth through consistent high quality service delivery of broker appointments and compensation and other administrative services.
- Accountable for financial integrity and appropriate allocation of broker compensation and group, individual and VB premiums under management through effective accounting processes, premium collection, debt recovery and administration.
- Ensure effective operational planning & implementation of broker compensation services.
- May perform other duties as assigned.
Job Specifications
- Undergraduate degree required; graduate degree preferred
- Minimum of eight years experience required in operational management in the insurance industry.
- Demonstrated ability to lead and manage operations of a medium size organization.
- In-depth knowledge of insurance industry operations, products and services
- Strong collaboration skills; excellent negotiation and facilitation skills
- Excellent communication and executive presentation skills
- Strong customer service and advocacy skills
- Demonstrated leadership and staff development skills
- Proven ability to think strategically and act tactically
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$114,100.00-$215,700.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum