Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
The technology product management organization designs, develops, and manages activities for a specific product or group of products, from product definition and planning through production, release, and end-of-life. It is responsible for management of the full product lifecycle with a technical focus, including the strategy, design, development, management, and end-of-life of new, existing, or acquired products.
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The organization leverages market insights and emerging technology developments and trends to understand market/customer needs, as well as identify new opportunities or adjust current product offerings. Team members balance deep subject matter expertise with knowledge of business use cases and strong technical aptitude.
The organization is accountable for delivering product performance in alignment with expectations and updates changes to a product portfolio to improve competitive position and produce optimal product performance to meet customer and market needs. It is accountable to the OptumServe business line P&L owners and is responsible for cross-functional stakeholder management, including (but not limited to) design, engineering, scrum teams, and business leaders.
Schedule: Monday-Friday, typically 8am-4:30pm CST. May be flexibility to work between the hours of 7am-6pm CST.
You will enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Supports jobs to aid product managers and teams
- Understands the "what & why" of user stories, their relationship to features, and how each may impact the user
- Demonstrates empathy for the customer journey; understands applicable personas
- Identifies and appropriately leverages SMEs
- Understands overall product strategy and roadmap
- Understands the demand, priorities, and scrum team capacity
- Ensures user stories are directly tied to OKRs
- Supports team in decomposing features into manageable user stories and collaborates with Business Partners to gather any information required for user story creation
- Supports backlog prioritization
- Collaborates with team well, positively influencing user story outcomes
- Attends trainings to further advance knowledge
- Operates in an ambiguous and dynamic environment and adopts a growth mindset
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School Diploma/GED (or higher)
- 1+ years of experience in product management or technology delivery roles
- 1+ years of experience working in an agile or scaled agile development environment
- 1+ years of experience in analyzing customer needs, customer engagement, and product performance
- 1+ years of experience executing work across matrixed product teams
Preferred Qualifications:
- Undergraduate degree
- Certified Scrum Product Owner
- LESS certification
- Ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences
- Experience with application development and software integrations
- Solid research and problem-solving skills
- Ability to use quantitative and qualitative data to make recommendations
- Ability to use straightforward, structured communication when connecting with stakeholders
- Demonstrated ability to achieve goals in a matrix environment
- Experience in healthcare
- Experience working with state or federal government clients, including the bidding and implementation process
All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
The salary range for this role is $59,500 to $116,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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