Executive Director of Health Disparities and Quality Improvement

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

The Executive Director of Health Disparities & Quality Improvement for the Community Health and Engagement Department is a key leadership role responsible for overseeing the development and implementation of quality improvement and strategic initiatives to address health disparities challenges within healthcare. This position requires strong leadership, in-depth knowledge of healthcare services delivery, experience in consulting or project management within the healthcare sector, and the ability to analyze data and use it to drive decision-making to include forecasting and organizational goal development.

Responsibilities

• Strategic Leadership and Program Development - Develop and implement a comprehensive strategic plan to address health disparities. Lead the design and execution of innovative programs and patient-level interventions to mitigate health disparities and improve patient outcomes. Establish and maintain collaborative relationships with internal and external stakeholders, including community organizations, academic institutions, and government agencies. Provide strategic guidance and leadership for health disparities special initiatives and programs.
• Data Analysis and Performance Management - Oversee the management and analysis of community health, healthcare data to identify disparities, track program effectiveness, and inform decision-making. Develop and implement robust analytics frameworks to monitor key performance indicators related to health disparities. Utilize data insights to forecast trends, identify opportunities for improvement, and develop organizational goals. Generate comprehensive reports and presentations to communicate data findings and program outcomes to stakeholders.
• Quality Improvement and Consulting - Lead and oversee consulting projects related to community health initiatives, providing expert guidance and support to internal and external partners. Drive the implementation of evidence-based quality improvement methodologies to enhance patient care and reduce disparities. Evaluate the effectiveness of quality improvement initiatives related to health disparities and recommend strategies for continuous improvement. Ensure alignment of efforts with national standards and best practices.
• Leading People - Leads people toward meeting the organization's vision, mission, and goals. Provides an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Encourages workforce engagement by building a commitment to excellence and by promoting the organization's vision internally and externally. Delegates responsibility clarifies expectations and holds others accountable for achieving results related to their area of responsibility. Leads in a deliberate and predictable way and operates with transparency. Treats sensitive or confidential information appropriately. Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods. Manages and resolves conflicts and disagreements in a constructive manner.
• Leading Change - Acts as a catalyst for organizational change. Influences others to translate vision into action. Brings about strategic change, both within and outside the organization, to meet organizational goals. Establishes an organizational vision and implements it in a continuously changing environment. Is open to change and new information and rapidly adapts to new information, changing conditions, or unexpected obstacles. Deals effectively with pressure and remains optimistic and persistent, even under adversity. Recovers quickly from setbacks. Formulates objectives and priorities and implements plans consistent with the long-term interests of the organization. Capitalizes on opportunities and manages risks. Takes a long-term view and builds a shared vision with others.
• Results Driven - Exceeds organizational goals and customer expectations. Makes decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Delivers high-quality services and is committed to continuous improvement. Fosters a culture of safe and compassionate patient care. Makes well-informed, timely decisions, even when data are limited, or solutions produce unfavorable results. Positions the organization for success by identifying new opportunities and builds the organization by developing and improving services. Leads the budgeting process. Uses cost-benefit thinking to set priorities, monitors expenditures in support of programs and policies, and identifies cost-effective approaches.

Other information:
Education Requirements:
● Master’s Degree in Health Administration, Public Health, Public Administration, Social Work or other related health degree with experience in healthcare, public health or other allied health profession.
Licensure/Certification Requirements:
● None required.
Professional Experience Requirements:
● Requires ten (10) years of progressively responsible experience and seven (7) years of management experience in a large and complex organization and experience with leading health disparity initiatives.

Knowledge/Skills/and Abilities Requirements:

Strong leadership skills to effectively manage a team and drive strategic initiatives Experience in consulting or project management in the healthcare or public health sector Ability to develop and implement innovative solutions to address community health challenges

Proficiency in data analysis and interpretation to inform decision-making Excellent communication skills to collaborate with internal and external stakeholders Possess a high level of understanding of the social determinants of health with the ability to develop impactful patient-level interventions that target the underlying factors

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Community Health

Work Type: Full Time

Standard Hours Per Week: 40.00

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.