Company Overview:

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.

• Coordinate and perform all phases of UKG's implementation methodology
• Provide subject matter expertise and best practice guidance to the customer
• Provide analytical and design expertise; system configuration; data mapping; testing and client support of live payroll processing
• Track, manage, and oversee the resolution of open implementation issues/items
• Proactively communicate with customers to keep them apprised of project status and ensure they are on track with assigned responsibilities
• Provide timely follow-up and resolution of open project-related items
• Meet project task milestones and due dates
• Achieve positive customer satisfaction outcomes
• Work collaboratively with customers and team members to achieve desired project results

• 2+ years of software implementation experience
• Ability to travel up to 25%
• Excellent communication, customer service, and consulting skills
• Strong time management and organizational skills to deliver on multiple tasks and projects under tight deadlines
• Ability to handle ambiguity and adapt to changing requirements, processes, tools, and resources
• General Business Acumen

• 2+ years of Time experience
• Experience with Pro Workforce Management or other HCM software
• Configuration, testing & data mapping experience
• Demonstrated ability to troubleshoot technical issues