Where we're going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

The Sr. Proposal Solution Consultant will be responsible for managing their assigned proposals from end-to-end, including setting up project workspaces in the proposal database, scheduling and facilitating strategy calls and developing accurate and tailored responses based upon a prospect or customer's requirements. Skills required include but are not limited to project management, the ability to work in a high-volume, fast-paced environment, document editing, coordinating/collaborating with internal team members, SMEs, and other partners, and deadline management.

• Creating and managing workspaces and projects in Ombud
• Serving as project lead for all assigned proposals, taking a first pass on virtually all components of a proposal
• Primary expertise to focus on completing ALL WFM functional components of proposals, including but not limited to:
• Timekeeping, Attendance, Scheduling, etc.
• Following the proposal process, documented guidelines
• Effectively managing all timelines while meeting internal and external deadlines
• Producing high-quality, customized, and accurate responses to proposals
• Working closely with external product partners, UKG departments, and advisors to collaborate on completed portions
• Working closely with the Sales, Pre-Sales, and product SMEs to ensure accuracy and timely submissions
• Schedule and coordinate kick-off calls and/or strategy meetings and collaborative efforts with other assigned SMEs via tools (i.e., Zendesk/Ombud/Salesforce)
• Assist in updating database content and collaborate with Proposal Services Curator(s)

• Participate in product learning sessions/courses (scheduled/as needed)
• Attend all Proposal Services team and offsite sales meetings
• Manage and submit monthly expenses
• Manage and complete project assignments as needed

• Knowledge of Global Workforce Management needs, minimum five years of WFM/HCM/Payroll experience
• Ability to effectively function within a team environment, including ongoing communication, relationship development, and teamwork with all Proposal, Pre-Sales, and Sales team members, as well as subject matter experts throughout the organization and with partners
• Become proficient in the following tools: Ombud, Salesforce, SharePoint, Microsoft Office
• Excellent written and verbal communication skills
• Ability to handle multiple tasks under tight deadlines/constraints
• Critical thinking and research skills are required
• Must be highly motivated and be able to work independently
• Proficient with current and upcoming technology trends

• Knowledge of UKG Pro is a plus
• Implementation experience is a plus
• College degree preferred
• CPP and/or PHR/SPHR certification recommended