About the role

We are seeking an experienced and passionate Lead User Experience Designer to join the team responsible for ensuring a seamless overall user experience across our product suite. The candidate will lead design for one or more cross-cutting areas of our suite that impact the overall user experience. We are passionate about building products at scale that help employers become great places to work. Join us!

You have a passion for design and a keen eye for detail. You possess extraordinary product design skills and proven experience applying user-centered design principles. While exercising a good eye for aesthetics, you can grasp and distill user problems and translate them into delightful and engaging solutions that provide clear customer value. You inspire your team, your peers, and our UX community with your vision, expertise, and practical experience.

In this role, you work closely with product and engineering partners and key stakeholders to clearly identify the outcomes we hope to achieve, explore potential solutions for customer pain points, pitch concepts, create and present designs, and advocate for the user experience across the organization.

This is a hybrid role and the expected office attendance is 2-3 days per week.

Daily Responsibilities
• Defining product requirements, process improvements and policies by partnering with Product leaders across our suite. Building awareness of product roadmaps and business priorities. Leading product-level design discussions, workshops, decision-making and documentation.
• Providing product and design teams with thought leadership, validated design direction and guidance for complex features in the form of workflows, sketches at a wide range of fidelity, mockups, wireframes, prototypes, etc.
• Driving broad improvements to our product suite, grounded in sound user research and practical technical and domain knowledge, in alignment with overall business priorities.
• Championing the practice of design throughout our organization through strategic partnerships with other disciplines and departments.
• Upholding the principles and standards of our Design System in your practice, while cultivating its evolution and adoption.
• Basing your design decisions on quantitative and qualitative data from research with our customers and collaboration with internal partners.
• Leading others (both peers and leaders) toward design excellence through influence. Contributing to the improvement of our community's design processes and practices through your experience and example for other practitioners.

Required Qualifications
• Expert using and educating others in the use of design and prototyping applications such as Figma, Sketch, Invision, Axure, etc. and eagerly adopting new tools and techniques.
• 8+ years of experience as a User Experience Designer, Product Designer for Enterprise applications (not just websites or mobile apps).
• Bachelor's degree in a field related to User Experience Design.
• Communicating even complex concepts with clarity - verbally and in writing, in person and virtual.
• Storytelling and presentation skills to compellingly and engagingly share your design material with peers and leaders across disciplines.
• Identifying, recommending and enforcing design patterns, processes and best practices for your team.
• Skilled at defining design direction across multiple delivery platforms (responsive browser, mobile app, etc.)
• Advocating for customer value through influencing, understanding and building consensus across disciplines.
• A design Portfolio clearly demonstrating your work and influence on design practice and process.

Preferred Qualifications
• Direct experience with product Localization and Accessibility.
• Experience within the Human Capital Management or Workforce Management industry
• Facility designing for various front-end technologies and frameworks (such as Angular React, Ember, Material, Bootstrap, Ionic)
• Experience contributing to the development and adoption of Design Systems, Pattern libraries and Style Guides.

Benefits
• 25 to 28 days of annual leave
• Medical coverage provided by Bulstrad for you and your dependents
• Life, AD&D, Disability & critical illness coverage provided by DZI
• Meal vouchers provided by Edenred - 150 BGN per month
• Employee Assistance Programs available 24/7
• Global Tuition Reimbursement program - up to 7,125 BGN per year
• Fertility support - up to 13,600 BGN per year
• Adoption assistance
• UKG scholarship program
• Business travel insurance
• U choose program - 475 BGN every quarter to be spent on eligible items

Where we're going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.