Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
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This position is part of the Resiliency Team within the Global Security department and is responsible for supporting disaster recovery activities across the enterprise. The Resiliency team supports the development, maintenance and assurance of the Business Continuity, Disaster Recovery and Crisis Management capabilities across UKG.
The role offers the opportunity to be engaged in all facets of disaster recovery, including security, privacy, risk and crisis management, and compliance. The individual will be committed to overall data protection and risk management of IT at UKG and building resiliency to ensure the company's continued success. The Disaster Recovery Specialist is a role that interfaces with key stakeholders in the organization and will also support UKG customers and partners. The position demands an organized, action-oriented team player with the ability to prioritize daily work and support multiple initiatives simultaneously; strong communication and customer focus is required.
The ideal candidate has prior experience and/or is familiar with implementing Disaster Recovery strategies and solutions in a SaaS company. Candidate should be familiar with SOC and ISO compliance standards applicable to Disaster Recovery. Additionally, the candidate will support the tracking of action items, coordinating during Disaster Recovery tests and events, and updating procedures and Disaster Recovery plans regularly in conjunction with adhering to compliance standards.
- Assist Disaster Recovery Teams in the design, testing and implementation of Disaster Recovery procedures to enable recovery of technology platforms within defined recovery objectives.
- Assist with application and system configuration analysis of critical corporate resources to recommend disaster avoidance measures and improved backup capabilities.
- Periodically meet with management to review changes in corporate resources to ensure the effectiveness of the recovery procedures and backup capabilities.
- Coordinate the efforts of staff members in different functional areas to develop procedures for the continuity of business processes in a disaster situation.
- Assure that recovery procedures are effective for the restoration of key corporate resources and for the resumption of critical business processes.
- Assist in the development of standards, strategies, and procedures for disaster recovery documentation.
- Maintain a library of recovery support and business resumption procedures.
- Ensure that Disaster Recovery is addressed within development and change management processes.
- Work with vendors with respect to their disaster recovery services and facilities.
- Work with performance, development, and project teams to coordinate, and test infrastructure fail-over for systems and databases.
- The DR Specialist will support testing and manage internal DR planning and configuration support.
- Tracks test data to include functions tested, pass fail and test analysis.
- Communicates with various response teams during testing, create response procedures and support the design, development, installation, implementation, and administration of backup solutions.
- Make recommendations to the operations group on DR system enhancements, design and administer programs to include policies, standards, guidelines, and a viable quality assurance process for disaster recovery.
About You:
Basic Qualifications
- BS/BA degree in related field or equivalent experience with minimum of 10 years overall work experience
- Demonstrated experience working in disaster recovery, information security, risk management and information security frameworks including ISO 27001/27031
- Knowledge of disaster recovery program life cycle and planning
- IT background
- Strong technical acumen
- Excellent verbal and written communication skills
- Ability to collaborate with others to develop and test disaster recovery plans
- Attention to detail is critical
- Proficient with Microsoft Office Suite or related software
Preferred Qualifications - Demonstrated knowledge of disaster recovery practices, risks, and technologies in support of SaaS products
- Strong organizational, decision making and problem-solving skills
- Experience with tools specific to business continuity and disaster recovery enablement
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
Equal Opportunity Employer
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO Know Your Rights poster and its supplement.
View the Pay Transparency Nondiscrimination Provision
UKG participates in E-Verify. View the E-Verify posters here.
The pay range for this position is $99,800 to $143,450.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.