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Supply Manager

AT Uber
Uber

Supply Manager

Mexico City, Mexico

About the Role

Uber Shuttle is an everyday commute product that is safe, reliable and affordable. With just a few taps and a short walk, Uber Shuttle makes it easy for riders to book a guaranteed seat on a commuter shuttle bus from a selection of fixed routes and pick-up stations. We currently operate across MEA, India, and LATAM with this product in a B2C and B2B capacity. We have been working hard to bring the Uber Shuttle magic to Mexico.Now we are looking to expand the Mexico based team! This team will be targeting the B2C and B2B space to provide riders with an easy, reliable and safe way to get to work. This is an opportunity to be a part of a startup within an established company and to help shape this team and this product offering for the Mexican market.

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This role is based in Mexico City and reports directly into the Mexico GM. The Manager, Supply will be responsible for driving Uber Shuttle supply acquisition and growth and help build our fleet partner base as we expand across multiple cities in Mexico. This role requires strong commercial acumen coupled with good people skills to drive engagement within fleet partners. As a part of this role, you will also be working on long term solutions for strategic supply sourcing. This role is best suited for people who have prior experience in Business development/Vendor management/Vendor Sales, etc. and are comfortable working on unstructured early-stage problems.

What you'll do:

Supply Acquisition: Plan and acquire Uber Shuttle supply for the cities we operate in by working with existing and new fleet partners.

Fleet Partner Relationships:

  • Develop and maintain relationships with our current fleet partners and help them grow with Uber. Build and drive engagement through various channels.
  • Make sure fleets and drivers are hitting SLAs on existing deals with customers
  • Train and help fleets and drivers use our Uber Shuttle technology to run their side of the operation as smoothly as possible
  • Work with suppliers to gather feedback and build cases to advocate for their requests to be built into our products

Supply Cost: Work on strategies like cross-utilization, pricing improvements, etc. to reduce supply cost and drive profitability for the business

Strategy: Long term strategy to add new supply to the market by working with fleet partners, fleet brokers, OEMs and other industry stakeholders.

Problem Solving: Deep dive into our most challenging problems on Supply growth and retention and develop solutions through first-principle thinking & robust analysis.

Analyze Data: Keep tabs on the customer metrics and delve into the driver metrics that are associated to identify gaps, develop hypotheses and use data to drive improvement.

Be an Owner: We're building a business and there's a lot that we don't know. You will need to be a self-starter that doesn't shy away from facing challenges and takes initiative to ensure we move the business forward.

What you'll need:
  1. Three or more years of relevant experience in the tech, shuttle/charter, logistics, or freight industries
  2. The ability to clearly communicate and present information to stakeholders across all levels of the business
  3. Strong business and operational acumen as well as critical problem solving skills
  4. Proactive and creative solutions-driven approach, with a 'get it done' attitude
  5. Strong attention to detail and organizational skills
  6. Proficiency in Excel/Google Sheets with the ability to help visualize data for customer and internal presentations.
  7. Prior experience in business development, customer sales, account management, procurement or operations is a plus

Bonus points:
  1. Experience working with Tech teams including Product, Eng and Data Science
  2. Experience managing and motivating a high performing team
  3. Proficiency in SQL and other data tools (i.e Google Sheets and Tableau)

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): Mexico City, CDMX, Mexico
Job ID: Uber-136862
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program