About the Role
Uber is looking for a highly motivated individual to join our US & Canada Marketplace Operations team. If you love setting a vision, managing cross-functional partners, pushing projects forward to deliver strategically meaningful results, and solving problems from both 30,000 feet as well as deep in the details, this is the role for you!
We're generating vast amounts of data every day. We use this data to inform everything we do: ensure balance in the marketplace, identify ways to continually make the Uber experience better for drivers and riders, deploy incentives and promotions, understand customer behavior, develop and launch new product offerings, and more.
This role will focus on some of the most engaging and challenging problems at Uber, namely ensuring balance in the marketplace through pricing and incentives, and will have real and immediate impact on the day-to-day experience of our customers. Operations associates are responsible for developing strategies, such as how to target and deploy customer promotions, manage local markets, and identify and solve operational weaknesses. They balance improving or innovating new processes with setting and delivering on goals to meet business needs.
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What You Will Do
- Make strategic decisions to prioritize within functional area; guide and set goals for the team
- Develop analytical frameworks to support the company in business decision-making
- Identify operational weaknesses and help improve or innovate processes
- Build, maintain, communicate, and present detailed reporting
- Present models, findings and insights to senior management to drive business decisions
- Collaborate with local and other Operations teams, as well as marketing, product, and other functions, to ensure that insights inform broader critical initiatives
- This role demands excellent stakeholder and project management skills, as well as the ability to both plan and execute projects of varying time horizons and scope with minimal guidance
- The Marketplace Operations team owns functional business strategies as well as local market strategies, and your team will be responsible for monitoring, correcting, and executing business processes
Basic Qualifications
- Bachelor's degree required
- At least 2 years of experience
- Data-first problem solver with excellent Excel / data analysis skills
Preferred Qualifications
- SQL experience
- 2+ years of experience of strategy / consulting / business intelligence or related experience
- Some high-growth operations, tech, or startup experience is strongly preferred
- Outstanding communication and organization skills
- Self-motivated individual that works well independently
- Clear communicator
- Strong, demonstrated leadership capabilities
- Self-motivated, works independently and possesses strong organization and time management skills
For Chicago, IL-based roles: The base salary range for this role is USD$91,000 per year - USD$101,500 per year.
For New York, NY-based roles: The base salary range for this role is USD$101,000 per year - USD$112,500 per year.
For Washington, DC-based roles: The base salary range for this role is USD$101,000 per year - USD$112,500 per year.
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.