About the Role
We are looking for a Senior Program Manager to join our Uber Tech organization to help execute and develop operational processes, solve complex challenges, and be a force multiplier across the leadership team. Program Managers move fluidly from thinking about big picture solutions to nailing the small details so the team can seamlessly deliver on strategic cross-functional projects, often with tight deadlines. You are a bridge and a connector for the team contributing to high impact, high visibility projects that keep us moving forward.
You are organized, detail oriented, proactive, and driven to raise the bar and deliver excellent results. The right person will thrive in an "all hands on deck" environment, loves optimizing for efficiency, and isn't afraid to be the squeaky wheel when it comes to optimization and efficiency across the team. No task is beneath you. You work collaboratively to help our teams to work better, faster, and smarter. You are a leader who effectively develops relationships with stakeholders at all levels of the organization and brings diverse perspectives to the table. You build trust across the organization. You are not afraid to drive teams to deliver results, and you act with empathy and integrity.
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You will be defining and executing programs in our Delivery Engineering and Science organization.
What You'll Do:
- Build strong relationships with cross-functional team members and work collaboratively with key stakeholders to deliver on the following:
- Operational Strategy: Lead the operational strategy and rhythm of business for the organization to enable teams to meet strategic goals and objectives. Identify gaps and risks to create programs, processes, and policies to drive improvements. Monitor, evaluate, and continuously improve the organization by being a trusted advisor, facilitator and creative problem solver. Implement continuous improvements to the organization and the program management process.
- Execution: Drive the execution of the operational strategy and other programs, projects, and initiatives. Extend the influence of the leadership team across the organization and empower teams to deliver with high quality and efficiency. Manage issue escalations and proactively remove obstacles to drive momentum and progress.
- Financial and Headcount Management: Ensure organizational spending aligns with budget and priorities
- Communication: Own the communications strategy for the organization. Ensure information flows clearly and efficiently to enable teams to deliver high quality results
- People and Culture: Partner with leadership, HR, and Recruiting to support people, foster growth and excellent culture across the organization.
- Executive Optimization - Act as an advisor, proxy, and gatekeeper to help optimize and scale the Engineering and Science leaders.
Basic Qualifications:
- Minimum of 7+ years experience as a program manager in a tech and/or start up environment working directly with software engineers.
- Advanced in project management principles and experience working as part of a leadership team.
- Skilled at data analytics. Able to drive insights based on information from disparate sources.
- Excellent written and verbal communication skills with exceptional emotional intelligence.
- Ability to influence and motivate people across a variety of job functions through your relationships.
- Superior organizational skills with the ability to juggle many tasks without losing sight of the highest priority items.
- Strong bias towards action. You drive end-to-end results and are always thinking ahead.
- Obsessive attention to detail and you are constantly looking for ways to tweak and optimize for better results.
Preferred Qualifications:
- Worked at a high paced, fast-growing tech startup, large tech company, or has a consulting background
- Analytics background. You have collected, structured and analyzed data to drive key insights.
- Proven ability to handle large complex projects/programs, especially related to people, community, and diversity.
- A wiz with project management tools and software (e.g., Coda, Google Suite, JIRA, dashboard development etc)
- You have the ability to understand technical concepts and engineers enjoy working closely with you.
For San Francisco, CA-based roles: The base salary range for this role is USD$176,000 per year - USD$195,500 per year.
You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.