About the Role
As a Senior Strategy & Operations Manager within Uber's US Grocery and Retail business, you will play a pivotal role in driving the success of our commercial efforts with top-tier Enterprise and Regional brands. In this role, you will help empower our client partnership teams with incentives, strategy, tools, and insights to drive commercial effectiveness while ensuring deal terms meet our financial expectations. You'll leverage your analytical, operational, and commercial expertise to refine our go-to-market strategy across our grocery, convenience, alcohol, and retail businesses and work with cross-functional teams while leading high-impact initiatives.
You will succeed in this role if you: produce your best results in a team environment, have a strong attention to detail, and like tackling complex, ambiguous, and multifaceted problems. A strong candidate possesses an insatiable appetite to learn and is highly analytical.
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What You'll Do
Sales Enablement:
- Partner with client teams to craft compelling sales presentations, proposals, and narratives tailored to address prospective partner needs and business opportunities.
- Provide strategic insights and tactical support to sales leadership and client partners ahead of high-value partner engagements.
- Develop data-driven talking points and analyses to strengthen pitches, negotiations, and overall sales positioning.
Commercial Governance:
- Define and provide commercial terms that align with Uber's financial objectives while delivering value for partners.
- Build and maintain robust sales and P&L forecasting models to guide the sales process and secure necessary internal approvals.
- Partner with cross-functional teams (e.g., Ads, Freight, Uber for Business, and Direct) to identify and execute cross-selling opportunities across Uber's ecosystem.
- Maintain and manage a centralized repository of commercial agreements, terms, and financial commitments to ensure transparency across teams.
Continuous Improvement:
- Regularly review and refine sales enablement tools, processes, and strategies to stay ahead of market trends and evolving partner needs.
- Proactively gather feedback from sales and commercial teams to identify operational bottlenecks and areas for improvement.
Strategic Initiatives:
- Continuously refine prioritization and go-to-market models to align with changing business objectives with client partner incentives.
- Identify and work cross-functionally with operations, finance, and product teams to help us capitalize on additional growth and profitability opportunities.
- Develop and execute end-to-end commercial acceleration initiatives, from planning to execution. Ensure alignment with financial priorities.
Basic Qualifications
- 5+ years of professional experience in management consulting, strategy, operations, technology, or a related field.
- Intermediate to Advanced experience with Excel/Google Sheets and SQL for data analysis and modeling.
- Bachelors Degree
Preferred Qualifications
- Familiarity with marketplace dynamics and consumer trends in the Grocery and Retail industry.
- Experience working with or supporting sales & commercial teams.
- Strong business acumen and ability to see the bigger picture as well as the important small details.
- Consistent track record of solving complex operational problems using data analysis, demonstrating the ability to break down ambiguous problems in a structured way.
- Demonstrated ability to anticipate challenges, problem-solve, and lead through ambiguity in a fast-paced environment.
- Proven problem-solving skills, including proposing innovative and effective solutions to complex challenges.
- Track record of balancing multiple critical tasks and consistently meeting tight deadlines with high-quality outcomes.
For Chicago, IL-based roles: The base salary range for this role is USD$116,000 per year - USD$128,500 per year.
For New York, NY-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year.
For San Francisco, CA-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year.
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.