About the Role
The Sr. Sales Ops Associate role is a unique opportunity to apply your problem-solving skills to drive impact across Uber Eats' SMB restaurant acquisition and expansion efforts in Latin America. You'll play a key role in designing, refining, and optimizing processes, projects, and products to enhance the Early Life Cycle for SMB partners.
Your work will directly support our mission to help restaurants grow through data-driven insights, streamlined operations, and seamless onboarding strategies.
What You'll Do
- Lead the strategy and execution of restaurant SMB acquisition processes across Latin America.
- Monitor pipeline performance and target attainment, ensuring sustainable growth through daily, weekly, and monthly analysis.
- Develop and implement Early Lifecycle strategies to maximize activation and long-term engagement.
- Collaborate across teams-including Sales, Product, and Operations-to align efforts and enhance the customer journey.
- Design, test, and implement activation and engagement initiatives using data-driven decision-making.
- Serve as the liaison between regional teams and global product stakeholders, ensuring priorities are aligned.
- Adapt global products to meet regional needs, while maintaining consistency in execution.
- Identify gaps in current processes and develop innovative solutions to improve efficiency and scalability.
- Be an advocate for Uber Eats' mission, representing the brand and product with enthusiasm and strategic vision.
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What You'll Need
- 5+ years of experience in Sales Operations, Strategy & Planning, Consulting, Business Intelligence/Analytics, or related fields.
- Proven expertise in project and program management, with the ability to manage multiple priorities in a fast-paced, dynamic environment.
- Strong influencing skills to engage stakeholders across teams, fostering collaboration and driving execution.
- A data-driven mindset, with strong critical thinking and analytical skills to inform strategy and decision-making.
- Exceptional communication, organization, and problem-solving skills.
- Ability to multi-task and deliver results with attention to detail.
- Business-level English proficiency.
Preferred Qualifications
- 5+ years of experience in a Sales or B2B organization.
- Proficiency in SQL to analyze and interpret data.
- Experience with CRM tools (Salesforce preferred).
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.