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Operations Manager

AT Uber
Uber

Operations Manager

São Paulo, Brazil

About the Role

Incentives at Uber are constantly evolving to solve some of the world's most challenging and exciting marketplace problems. With a focus on delivering the best experience to Uber's riders and drivers every day, incentives are short-term solutions to improve the experience in our platform.

As an Operations Manager, you will be responsible for developing and executing the marketplace incentives strategy in Brazil, running large investments, supervising business performance, and executing business analysis for continuous improvement. This role is vital in ensuring that our marketplace remains competitive, efficient, and aligned with our company's strategic objectives, and requires strong intuition for business, as well as analytical, problem solving and interpersonal skills.

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What the Candidate Will Do

  • Manage incentives and allocation process
  • Monitor financial targets, marketplace health metrics, and competition moves to develop action plans to reach our strategic goals and enable data-driven business decisions through inentives
  • Develop data analysis and XPs to support business decisions regarding growth opportunities
  • Coordinate projects with our cross-functional teams to improve processes and tools
  • Build and maintain relationships with local partners, assertively communicating and presenting ideas, findings, and insights to assist the decision-making process

Basic Qualifications

  • Minimum 3 years of work experience in operations, product, strategy, or project management
  • Excel/data management knowledge
  • SQL knowledge is a must
  • Exceptional communication and organization skills
  • Ability to think strategically, handle ambiguity, and problem-solve in a fast-paced multicultural environment
  • Data-driven decision-making mentality and a explorer; use data to solve problems and effectively translate quantitative findings into action plans
  • A self-starter attitude is a must
  • English fluency
  • Some high-growth operations or startup experience is preferred
  • Experience crafting experiments

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): São Paulo, State of São Paulo, Brazil
Job ID: Uber-135604
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program