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Operations Coordinator (m/f/d), Uber Eats, Berlin

AT Uber
Uber

Operations Coordinator (m/f/d), Uber Eats, Berlin

Berlin, Germany

What the Candidate Will Need

---- What the Candidate Will Do ----

  • Ensure seamless courier operations across 20-30 cities
  • Manage relationships with delivery service partners
  • Optimize daily courier supply to meet fluctuating demand
  • Monitor and analyze key performance indicators (KPIs) to track operational efficiency
  • Identify performance gaps and implement data-driven solutions
  • Plan for peak periods and special events (e.g. marathons, holidays) to ensure service reliability
  • Collaborate with cross-functional teams such as Account Managers, Fleet Partners, and Territory Leads
  • Contribute to continuous improvement by balancing courier availability and cost efficiency across multiple territories

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---- Basic Qualifications ----

  • Business level German language proficiency and fluency in English
  • 2 years of experience in management consulting/project management/operations in a top tier consultancy, tech company, large business, startup or similar organization
  • High degree of ownership and ability to drive workstreams forward, exemplifying strong planning and organizational skills and an ability to effectively collaborate with cross-functional stakeholders
  • Excellent Google Sheet skills
  • Strong communication skills to share information formally or informally with key stakeholders
  • Critical thinking, intellectual curiosity, and the desire to learn and understand complex topics

---- Preferred Qualifications ----

  • Data-driven project management skills and decision making mentality through excellent analytical thinking
  • SQL or other database/programming experience is a plus

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): Berlin, Germany
Job ID: Uber-142632
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program