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Operations Associate

AT Uber
Uber

Operations Associate

Taipei, Taiwan

* This role will be a full-time 1-year fixed-term contract, with possibility of renewal or conversion to an indefinite contract

About the Role

  • Uber has transformed the mobility industry in Taiwan since its launch 10 years ago, and are continuing to drive innovation and experience improvements to help people move around more effortlessly
  • Our "north star" is to "Mobilize 10 million people in Taiwan with a smarter network". Being a part of the mobility team means that you will be a critical member to drive changes and introduce new product / solutions to reach this goal
  • This is a unique opportunity to build new businesses in a large mobility market. If you want an exciting challenge and you want to know that you are making a big difference then we want to hear from you!

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Your Impact in Role

  • Work on a variety of projects including managing rider engagement programs, launching new products, expanding new cities and more
  • Frame and structure our business problems
  • Use data and analysis to solve these business problems
  • Communicate your insights, verbally and in written form
  • Design and execute projects that will see the end-to-end delivery of your solutions
  • Partner with local and international business and technical stakeholders for project delivery
  • Contribute to the development and execution of the Operations strategy for Taiwan

The Experience You'll Bring

  • University degree in a quantitative discipline, such as Economics, Statistics, Finance, Business/Commerce, Social Science, IT, Computer Science, Engineering, or equivalent experience
  • 3-5 years of experience applying analysis to solve business problems (for example, in consulting, investment banking, technology and operations)
  • Business fluency in Mandarin Chinese and English
  • Solutions mindset: you are naturally curious and are motivated by solving problems, however complicated or ambiguous they may be
  • Analytical skills: you can develop actionable insights from complex data. You have experience with data analysis, data manipulation, and data visualisation tools. You are highly proficient in Excel/Sheets and preferably SQL. Experience with Tableau, Python or similar is a plus
  • Collaboration: you work well with other people and can handle engagement with multiple stakeholders from different teams, locally and internationally
  • Initiative and ownership: you manage and deliver end-to-end projects with autonomy
  • Communication skills: you can communicate complicated insights and arguments both verbally and in writing

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): Taipei City, Taiwan
Job ID: Uber-134977
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program