About the Role
As the Global Head of Merchandising for Uber's Grocery & Retail business, you will lead the development and execution of our merchandising strategy to create a world-class shopping experience for consumers. This high-impact role focuses on building and optimizing merchandising campaigns across various retail categories, including driving seasonal and cultural retail moments and promoting offers that maximize consumer value and engagement. You'll work cross-functionally with product, marketing, data science, ops and commercial teams to enhance user experience, boost conversion, and accelerate growth globally.
What You'll Do:
- Global Merchandising Strategy: Define and execute a cohesive global merchandising strategy that aligns with business objectives and category growth goals, ensuring consistent standards across regions while also adapting to local market needs.
- Team Leadership and Development: Lead and develop a high-performing global merchandising team, fostering a culture of creativity, collaboration, accountability, and continuous improvement.
- Merchandising calendar and Promotional plans: Develop and manage a global merchandising calendar, planning key retail moments and other promotional offers in partnership with Product, Marketing, Ops, CPG and Commercial teams to maximize reach, relevance and impact.
- Campaign Management: Oversee the end-to-end development and delivery of merchandising campaigns, driving growth through strategic promotional events, retail offers, and seasonal and cultural campaigns that are globally consistent yet locally relevant.
- Data-Driven Optimization: Utilize data, insights, and industry analysis to continually refine merchandising strategies and campaign designs, optimizing engagement, conversion rates, and ROI. Measure and report on performance against key metrics with clear insights and recommendations.
- Consumer Experience Enhancement: Innovate the consumer experience by exploring personalized and targeted merchandising tactics, using testing and experimentation to validate new approaches and improve UX.
- Cross-Functional Collaboration: Work closely with Product, Design, Marketing, Operations and Commercial teams to ensure high quality storefronts, high impact campaigns, and a high degree of alignment across consumer touchpoints.
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Basic Qualifications
- 10+ years of experience in digital merchandising, digital marketing, or eCommerce; experience with grocery, retail, or marketplaces is highly desirable.
- Bachelor's degree in Business, Marketing, or related field
Preferred Qualifications
- Proven track record in leading merchandising strategy and campaign execution at scale, ideally for a global organization.
- Strong analytical skills with experience using data to drive decision-making and optimize merchandising strategies
- Excellent leadership, communication, and collaboration skills, with experience working cross-functionally in a fast-paced environment.
- Exceptional project management skills, with the ability to manage multiple initiatives simultaneously and meet tight deadlines.
- Ability to innovate and experiment with a focus on consumer experience, engagement, and conversion.
- MBA or equivalent preferred.
For New York, NY-based roles: The base salary range for this role is USD$180,000 per year - USD$200,000 per year.
For San Francisco, CA-based roles: The base salary range for this role is USD$180,000 per year - USD$200,000 per year.
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.