About the Role
Are you ready to take your relationship-building and sales skills to the next level?
As an Account Manager at Uber Eats, you'll be the trusted partner for some of our top restaurant partners, focusing on ENTERPRISE Businesses.
This account management role is all about driving growth, upselling marketing products, ensuring operational excellence, and building long-lasting partnerships. You'll help our restaurant partners succeed on our platform while consulting them on opportunities to grow and thrive.
What You'll Do
- Manage a portfolio of Uber Eats restaurant partners, helping them succeed on the platform.
- Build and maintain strong relationships with partners via email, phone, and in-person meetings.
- Drive growth by upselling marketing products, such as ads and promotions.
- Develop and implement standardized best practices for merchant success within your territory.
- Collaborate with Operations and Sales teams to handle partner inquiries and manage relationships.
- Track and analyze merchant KPIs and OKRs to monitor performance, tackle challenges, and identify growth opportunities.
- Share insights with the team to encourage a results-driven mindset.
- Provide hands-on support in vendor management, training, and introducing new features or products to merchants.
- Represent Uber Eats' mission, brand, and products with passion and pride.
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What You'll Need
- At least 3-5 years of experience managing enterprise or large accounts/complex commercial portfolios
- Experience in managing commercial relationships.
- Outstanding communication and critical thinking skills.
- A keen eye for detail and a commitment to excellence.
- The ability to present commercial data in an accessible and engaging way using visuals and storytelling.
- Proven success in upselling promotional products and ads.
- Previous experience working within the restaurant industry.
- A background in e-commerce or marketplace environments.
Take your career to the next level by joining Uber Eats and making a meaningful impact in the restaurant industry. Apply now and help us revolutionize the way people connect with great food!
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.