Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Ad Ops Campaign Success & Performance Manager

AT Uber
Uber

Ad Ops Campaign Success & Performance Manager

London, United Kingdom

About the Team

Uber Advertising's vision is to offer the most marketplace-centric advertising to connect Uber's platform users (eaters, riders, and earners) with advertisers. Our platform brings together location-based and shopping data with closed-loop attribution across its mobility and delivery channels for performance and brand campaigns, enabling advertisers to engage with our consumers through the entire marketing funnel - from awareness through purchase to loyalty and advocacy for Uber users.

About the Role

In this role as a UK AdOps Specialist, you will support Uber's Advertising business by guaranteeing flawless campaign setup and performance for our UK Advertisers. You will work with partners across the globe to propel the business forward, by acting as a coordinator for display, search and sponsored items campaigns as well as bridging the gap between the business' needs and the offshore operational team.

Want more jobs like this?

Get jobs in London, United Kingdom delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


What You'll Do

  • Partner with Account Executives, Account Managers, Audience Strategy and Data Analysts to ensure smooth campaign launch and mid-flight optimizations
  • Execute multi-tier campaigns with various strategies: display, search, sponsored items and others
  • Understand Sales pipeline and coordinate the campaign operations across partners and offshore teams to ensure campaigns launch on time and successfully
  • Troubleshoot live campaigns by proactively monitoring them and proposing optimizations to ensure they reach budget utilization and performance indicators
  • Closely supervise the offshore operational team supporting the region
  • Partner with other managers on the Revenue Operations team to improve SOP's, launch new products and apply change management where needed
  • Collaborate with Measurement Operations to drive campaign monitoring and tooling improvements
  • Work with Product and Engineering to identify changes to internal Ad systems / tools that reduce the occurrence and impact of bottlenecks affecting delivery scalability, and improve the efficiency and quality of ad campaigns
  • Providing high-level POVs on industry trends and impact to Uber Advertising campaigns
  • Participate in cross-functional team decisions and projects to enhance overarching process, workflow, and growth of Uber Advertising

Basic Qualifications

  • Bachelor's degree or equivalent with at least 3 years of overall professional experience working in the digital advertising industry
  • Minimum of 3 years in Ad Operations, digital campaign management in a publisher or agency
  • Hands-on experience managing and optimizing digital advertising campaigns
  • Ability to work cross-functionally with many teams and Stakeholders

Preferred Qualifications

  • Strong analytical skills (data-driven and quantitative skills) with MS Excel and Salesforce proficiency
  • Experience working with CPG brands
  • Programmatic experience

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): London, UK
Job ID: Uber-140992
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program