About the Role
The Campaign Operations Associate will play a key role in Uber Advertising across Australia, New Zealand, Japan, and Taiwan, working closely with offshore teams and sales to ensure seamless campaign setup and execution.
Based in Sydney but working across all APAC countries, this role will drive business growth, acting as a local coordinator for Sponsored Listings and Display campaigns, while also bridging the gap between business needs and offshore trafficking teams.
This role is critical to the success of Uber's advertising partners, their campaigns, and the in-country Ad Sales teams across APAC. With Ads being one of Uber's major growth priorities, this position is essential in the market. As Uber's portfolio of advertisers expands, this role will be pivotal in scaling operational processes to support continued sales growth.
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Your Impact in Role
- Facilitate calls between sales and offshore teams to ensure instructions for complex campaign setups are followed.
- Escalate challenges and blockers that hinder the campaign execution workflow to cross-functional teams worldwide.
- Participate in pre-campaign discussions to ensure complex campaigns are set up for success from the beginning.
- Assist in the regional deployment of global operational initiatives.
- Act as the point of contact (POC) for the ad-server platform, collaborating with local and central subject matter experts to resolve issues.
- Track and monitor key weekly operational & performance metrics.
What you'll need
- Proven experience in the digital advertising industry, with a strong understanding of ad operations and campaign execution.
- Bachelor's degree in a quantitative or technical field.
- Experience in the ANZ market, working with advertisers across various industries.
- Minimum 3 years of experience in Ad Operations, AdTech, digital advertising, or a similar role at a data-driven, tech-savvy company.
- Hands-on experience in managing and optimizing digital advertising campaigns.
- Strong communication skills, with the ability to work independently.
- Analytical mindset, with data-driven and quantitative skills, including proficiency in MS Excel and Salesforce.
- Strong project management and sta
- keholder management skills.
- Ability to work cross-functionally and collaborate with multiple teams effectively.
Bonus if You Have
- Experience working with other APAC markets is beneficial.
- SQL proficiency and exposure to data analytics are a plus.
- Fluency in Mandarin or Japanese is an added advantage.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.