Region Accounts Manager

101706

5150 Nike Drive, Hilliard, Ohio 43026

TruGreen accepts applications on an ongoing basis.

Job Description

TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!"

Position Overview

Responsible for achieving sales goals and executing sales plans within an assigned sales region and/or accounts. Generates and secures new business-to-business (B2B) sales revenue by prospecting and adding new commercial customers. Generates revenue and/or profit margin in their region and accounts. Focuses on regional (multi state) market accounts and prospects. Pro-actively sells programs/services to existing customers, as well as "cold-calling" prospective commercial clients. This role typically achieves and manages a larger portfolio, consisting of regional accounts.

• Primarily responsible for generating new business to business (B2B) sales revenue by prospecting and adding new regional and local commercial customers
• Sells programs and services to existing customers by maintaining key customer relationships and developing and implementing strategies for expanding the company's customer base
• Conducts lead follow-up, retention calls and service calls through telemarketing and person-to-person contact
• Works collaboratively with local Business Development Representatives, Regional Commercial Sales Managers and General Managers to define and share best practices and deliver solutions to commercial customers
• Works with local Business Development Representatives, General Managers, Service Managers and Commercial Account Specialists to execute work, drive customer satisfaction, and resolve customer issues in a timely manner
• Penetrates new accounts and achieves sales plan in all key areas: revenue, new accounts, up-sell and renewal of existing customers
• May be called upon to mentor Business Development Representatives
• Develop and implement annual sales plans that will encompass retention, upsells, and new sales to exceed goals

• Builds Networks - Effectively building formal and informal relationship networks inside and outside the organization
• Persuades - Using compelling arguments to gain the support and commitment of others
• Drives Results - Consistently achieving results, even under tough circumstances.
• Demonstrates Self-Awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses
• Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals
• Balances Stakeholders - Anticipating and balancing the needs of multiple stakeholders
• Resourcefulness - Securing and deploying resources effectively and efficiently

• Bachelor's degree (BS/BA) from a four-year college or university or related work experience preferred
• Minimum eight (8) years of sales experience in business to business sales and experience selling large multi-state accounts preferred
• Experience proposing and selling to C-Suite executives
• Experience with Request for Proposal (RFP) and Request for Quote (RPQ) processes
• Landscaping, lawncare, tree and shrub or pest management experience, licenses, or certifications preferred
• Valid Driver's License required.

• Ability to build customer relationships and provide customer service
• Ability to influence executive leadership and negotiate
• Ability to travel more than 20% of the year
• Ability to understand large-volume pricing and PPW utilization
• Advanced computer knowledge, efficiencies and understanding to include Excel, Word, Power Point, Outlook/Office 365. Proficiency with Microsoft Dynamics or similar CRM strongly preferred
• Knowledge and ability to cope with and resolve escalated customer service issues
• Conflict resolution skills
• Knowledge of the organization's products and services
• Attention to detail and accuracy
• Written and verbal communication skills
• Mathematical skill to calculate figures and amounts such as discounts, commissions, proportions, percentages, area and volume
• Time management skills, including ability to prioritize, organize, and perform multiple tasks relating to large, multi-state/region clients

• Sit, stand and walk
• Use hands and arms to handle, feel or reach
• Speak and hear
• Use close vision abilities

• Lift or move up to 25 lbs
• Stoop, kneel, crouch or crawl

• Noise level: Low to moderate
• Adverse Conditions: Minimal