W elcome to our fabulous world. 🍴 We are TheFork . Our mission is to bring happiness through amazing dining experiences, thanks to our 3 main products : 

📱 TheFork App : the restaurant discovery and booking app for every occasion

🖥️ TheFork Manager : the tool to digitize restaurant operations and be in full control of your business

💳 TheFork Pay & gift cards : the new and amazing dining payment experience

Creator of a unique model that disrupted the restaurant industry 15 years ago, we are now the leading dining platform across Europe and Australia. We are experiencing an exciting period of growth, and we need the greatest folks onboard. Together, we will make our wildest dreams come true! We strongly believe that our mission can only be achieved if we also bring happiness to our working environment. We do this by providing a flexible, multicultural  and positive environment where each individual has the space to grow.

• Answer to incoming requests via phone, email and chat.
• Assist our customers if they have questions about our electronic reservation book, our website or app.
• Put yourself in the customer's shoes and provide the most suitable answer or solution according to their specific needs.

• The ideal Customer Care Specialist has a native level of Dutch and is fluent in English. Speaking more languages is always welcome!
• Are you open-minded and have a high level of communication skills? Do you care about customer needs and always try to make their experience unique and satisfactory, because you focus on quality and love getting things done? Do you enjoy working in a dynamic, fast-paced environment? Then this job is for you!
• It also would be awesome if you have some technological knowledge and troubleshooting experience in a customer support environment or you have worked with Salesforce.