Your Title: Software Implementation Consultant
Job Location: Onsite - Portsmouth, NH
Our Department: B2W Software
Are you eagerly anticipating the opportunity to join a dynamic team of Implementation Consultants? Based in the picturesque Portsmouth, NH B2W Software stands as a leading force in empowering heavy civil construction companies. Join us on this exciting journey, where your contributions will be both valued and rewarded, and where your career can flourish in a vibrant and supportive environment.
What You Will Do
In this engaging position, you will play a pivotal role in managing customer implementation projects, bridging the gap between post-sale and pre-support phases. As the primary contact point for our valued customers, you will ensure the seamless realization of their goals, particularly in areas such as database customization, installation, and training. Your responsibilities extend to providing user-based support for our products, collaborating closely with the Support Team. Embracing a diverse clientele, you will skillfully address inquiries on software usage across all proficiency levels. The ideal candidate for this role possesses exceptional presentation and problem-solving skills, exudes a confident stage presence, maintains a positive phone demeanor, demonstrates poise in challenging situations, and exerts the energy and ambition to take ownership of each customer interaction. Situated in our Portsmouth, NH office, this role may involve periodic travel to client sites for on-site implementation or training, as well as attendance at annual company conferences.
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- Oversee customer implementation projects post-sale through pre-support
- Establish key milestones and detailed implementation plan for each project
- Ensure that customer has proper technical environment for operating B2W Software
- Guide customer through improvement of current processes with the application of B2W software
- Assist customer in gathering relevant data for database population
- Develop a custom solution based on a specific understanding of customer needs and an understanding of their operational process
- Identify customer specific integration and reporting needs
- Develop specifications for custom Add-In's and reports
- Lead customer through proper configuration and workflow of B2W Software
- Ability to maintain an office-based schedule involving occasional travel
- College degree in a field suitable to the role
- Minimum of 3-5 years of professional experience in related field
- Solid knowledge of relational database concepts
- Expertise with Microsoft Windows desktop and server operating systems, including experience with Microsoft networking
- Must hold a valid US Passport or be able to meet the requirements to obtain one for international travel.
We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.
We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.
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Pay Equity
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Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
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Hiring Range:
70278
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91478
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Bonus Eligible?
No
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Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.
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Trimble is proud to be an equal opportunity employer. We welcome and embrace our
candidates' diversity and take affirmative action to employ and advance individuals
without regard to race, color, sex, gender identity or expression, sexual orientation,
religion, age, physical or mental disability, veteran status, pregnancy (including
childbirth or related medical conditions), national origin, marital status, genetic
information, and all other legally protected characteristics. We forbid discrimination and
harassment in the workplace based on any protected status or characteristic. A criminal
history is not an automatic bar to employment with the Company, and we consider
qualified applicants consistent with applicable federal, state, and local law.
The Company is also committed to providing reasonable accommodations for
individuals with disabilities, and individuals with sincerely held religious beliefs in our job
application procedures. If you need assistance or an accommodation for your job, contact
AskPX@px.trimble.com